Customer Service Advisor
| Posting date: | 14 May 2026 |
|---|---|
| Salary: | £25,200 to £26,000 per year |
| Hours: | Full time |
| Closing date: | 13 June 2026 |
| Location: | Tarporley, North West, CW6 0SR |
| Remote working: | On-site only |
| Company: | Meridian Business Support |
| Job type: | Permanent |
| Job reference: | 59927044 |
Summary
Customer Service Advisor | Tarporley (Own Transport Essential) | Up to £26,000 + Bonus + Enhanced Saturday Pay
We’re recruiting for a Customer Service Advisor to join a friendly, close-knit team within a growing furniture business in Tarporley. This is a fast-paced, varied role where you’ll support customers across phone, email, live chat, and showroom, helping them choose products, process orders, and resolve queries — while spotting sales opportunities along the way.
Key Duties
- Handle customer enquiries and provide expert product advice
- Convert enquiries into sales
- Process orders and update CRM system
- Manage deliveries and resolve customer queries/complaints
- Follow up on leads and encourage customer reviews
What We’re Looking For
- Customer service or call centre experience
- Strong communication skills (phone & face-to-face)
- Comfortable handling complaints
- Basic CRM & IT skills (Excel, email, Google Drive)
- Organised, adaptable, and proactive
- Positive attitude with willingness to learn
- Any experience selling furniture is advantageous but not essential
Hours: Mon–Thu 8:30–5 | Fri 8–5 | Every other Sat 9–5 (day off in week)
Benefits
- Up to £26,000 per annum + bonus
- Enhanced Saturday pay
- 28 days holiday + option to buy 5 more
- Supportive, sociable team environment
Keywords Customer Service, Sales Advisor, Call Centre, CRM, Retail, Customer Support, Tarporley Jobs, Cheshire Jobs
Apply now for this Customer Service Advisor role with a great opportunity to join a growing business where you can develop and make an impact.
We’re recruiting for a Customer Service Advisor to join a friendly, close-knit team within a growing furniture business in Tarporley. This is a fast-paced, varied role where you’ll support customers across phone, email, live chat, and showroom, helping them choose products, process orders, and resolve queries — while spotting sales opportunities along the way.
Key Duties
- Handle customer enquiries and provide expert product advice
- Convert enquiries into sales
- Process orders and update CRM system
- Manage deliveries and resolve customer queries/complaints
- Follow up on leads and encourage customer reviews
What We’re Looking For
- Customer service or call centre experience
- Strong communication skills (phone & face-to-face)
- Comfortable handling complaints
- Basic CRM & IT skills (Excel, email, Google Drive)
- Organised, adaptable, and proactive
- Positive attitude with willingness to learn
- Any experience selling furniture is advantageous but not essential
Hours: Mon–Thu 8:30–5 | Fri 8–5 | Every other Sat 9–5 (day off in week)
Benefits
- Up to £26,000 per annum + bonus
- Enhanced Saturday pay
- 28 days holiday + option to buy 5 more
- Supportive, sociable team environment
Keywords Customer Service, Sales Advisor, Call Centre, CRM, Retail, Customer Support, Tarporley Jobs, Cheshire Jobs
Apply now for this Customer Service Advisor role with a great opportunity to join a growing business where you can develop and make an impact.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.