Workplace Manager
| Posting date: | 13 May 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 12 June 2026 |
| Location: | L3 9SJ |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 94917 |
Summary
Better places, thriving communities
ROLE: Workplace Manager (WPM) - M5HOURS: 40 hours per week, Monday to Friday, 8:30am to 5:00pmLOCATION: Direct Line - Liverpool - One St Pauls Square
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Workplace Manager (WPM) to take full ownership of a single site, ensuring exceptional service delivery, operational performance and a positive client experience.
Role Responsibilities:• Own end-to-end service delivery for the site, ensuring SLAs, KPIs and standards are consistently met• Lead and manage the on-site team, providing coaching, feedback and development to build a high-performing and engaged workforce• Act as the primary point of contact for the client, managing relationships, expectations and escalations effectively• Ensure compliance across QHSE, audits, RAMS and permits, maintaining audit readiness at all times• Drive service integration across cleaning, security, catering and engineering teams, ensuring one joined-up delivery model
Required Qualifications: applicants must meet the below defined requirements for the role.• Previous experience managing site operations and service delivery within a facilities management environment• Strong leadership and stakeholder management skills with the ability to build effective working relationships• Experience managing compliance, risk and audit processes• Ability to analyse performance data and drive continuous improvement initiatives• Strong communication and organisational skills with the ability to manage multiple priorities
What's in it for you?• Opportunity to lead and shape service delivery within a high-profile site• A supportive environment focused on development, progression and wellbeing• The chance to work with an industry-leading facilities management organisation committed to creating better places and thriving communities
There's a place for you at Mitie, join us today!
ROLE: Workplace Manager (WPM) - M5HOURS: 40 hours per week, Monday to Friday, 8:30am to 5:00pmLOCATION: Direct Line - Liverpool - One St Pauls Square
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Workplace Manager (WPM) to take full ownership of a single site, ensuring exceptional service delivery, operational performance and a positive client experience.
Role Responsibilities:• Own end-to-end service delivery for the site, ensuring SLAs, KPIs and standards are consistently met• Lead and manage the on-site team, providing coaching, feedback and development to build a high-performing and engaged workforce• Act as the primary point of contact for the client, managing relationships, expectations and escalations effectively• Ensure compliance across QHSE, audits, RAMS and permits, maintaining audit readiness at all times• Drive service integration across cleaning, security, catering and engineering teams, ensuring one joined-up delivery model
Required Qualifications: applicants must meet the below defined requirements for the role.• Previous experience managing site operations and service delivery within a facilities management environment• Strong leadership and stakeholder management skills with the ability to build effective working relationships• Experience managing compliance, risk and audit processes• Ability to analyse performance data and drive continuous improvement initiatives• Strong communication and organisational skills with the ability to manage multiple priorities
What's in it for you?• Opportunity to lead and shape service delivery within a high-profile site• A supportive environment focused on development, progression and wellbeing• The chance to work with an industry-leading facilities management organisation committed to creating better places and thriving communities
There's a place for you at Mitie, join us today!