Deputy Reception Manager
| Dyddiad hysbysebu: | 19 Mai 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Mehefin 2026 |
| Lleoliad: | Sandbach, CW11 1EQ |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A2297-26-0009 |
Crynodeb
Primary Responsibilities: a. All tasks undertaken normally by the receptionist and providing leadership and support alongside the Reception Manager. b. Supporting staff training. c. Ensuring the smooth running of day-to-day reception duties and that all areas are covered. d. Ensuring effective use of appointments system. e. Ensuring all appropriate admin work is completed. f. Supporting with new staff induction programs. g. Supporting the Reception manager with staff rotas. h. Act as a support to the management team and supporting implementation of strategies and goals. i. Supporting the Reception Manager with staff performance feedback. j. Providing consistency of service to patients and ensuring reception staff provide a high level of service. k. Supporting monitoring of appointment and telephone systems to meet requirements linked to patient access and waiting times. l. Support coordination or organisation of reception meetings and agendas. m. Support with the creation and/or reviews of reception protocol and policies. Secondary Responsibilities: a. Partake in audits as directed by the audit lead b. Support administrative staff, providing cover during staff absences c. Scanning of patient related documentation and attaching scanned documents to patients healthcare records d. Complete opening and closing procedures in accordance with the duty rota e. Ordering and monitoring of stationery supplies f. Organise and support on SEA or quality meetings. g. Support and respond to patient complaints/concerns linked to reception