Business Support Officer (Grade 4)
| Posting date: | 26 May 2026 |
|---|---|
| Salary: | £13.26 per hour |
| Hours: | Full time |
| Closing date: | 25 June 2026 |
| Location: | Newport, Wales |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Nations Recruitment |
| Job type: | Contract |
| Job reference: |
Summary
Job Category : Admin & Clerical
Location :Telford Street, Newport, Newport, NP19 0ES
Newport City Council
Hours Per Week : 37.00
Start Date : Immediate Start
Salary: £13.26 per hour
JOB PURPOSE
The main purpose of the post is to provide clerical and administrative support to the team leader and to assist customers with their enquiries.
KEY RESULT AREAS
To communicate in person, by telephone and in writing with customers and partners of the crematorium
To carry out a range of administrative tasks, including those associated with cremations
To receive payment for crematorium services, issue receipts and keep records in compliance with the Council�s financial regulations.
To assist the team leader in building and maintaining effective relationships with the crematorium�s partners, such as funeral directors, officiants and suppliers of goods and services
To assist customers with enquiries relating to funerals and memorials
To undertake such other duties of a related nature as may be required for the proper and successful operation of the crematorium
Qualifications
Minimum of 5 GCSEs (A-C) or NVQ Level 2 or relevant experience
Ideally working towards ICCM Crematorium Certificate
Knowledge
Minimum of two years relevant experience of dealing directly with customers and partners
Willingness to undertake first aid training
Experience
Able to communicate effectively both verbally and in writing with customers, partners and colleagues
Able to plan and organise workloads and ensure completion of work to agreed standards
Able to show and understanding and sympathetic attitude towards the bereaved
Familiarity and competence with Windows based software
Literacy and numeracy skills
Location :Telford Street, Newport, Newport, NP19 0ES
Newport City Council
Hours Per Week : 37.00
Start Date : Immediate Start
Salary: £13.26 per hour
JOB PURPOSE
The main purpose of the post is to provide clerical and administrative support to the team leader and to assist customers with their enquiries.
KEY RESULT AREAS
To communicate in person, by telephone and in writing with customers and partners of the crematorium
To carry out a range of administrative tasks, including those associated with cremations
To receive payment for crematorium services, issue receipts and keep records in compliance with the Council�s financial regulations.
To assist the team leader in building and maintaining effective relationships with the crematorium�s partners, such as funeral directors, officiants and suppliers of goods and services
To assist customers with enquiries relating to funerals and memorials
To undertake such other duties of a related nature as may be required for the proper and successful operation of the crematorium
Qualifications
Minimum of 5 GCSEs (A-C) or NVQ Level 2 or relevant experience
Ideally working towards ICCM Crematorium Certificate
Knowledge
Minimum of two years relevant experience of dealing directly with customers and partners
Willingness to undertake first aid training
Experience
Able to communicate effectively both verbally and in writing with customers, partners and colleagues
Able to plan and organise workloads and ensure completion of work to agreed standards
Able to show and understanding and sympathetic attitude towards the bereaved
Familiarity and competence with Windows based software
Literacy and numeracy skills