Quality Improvement Lead | Yorkshire Ambulance Service NHS Trust

Dyddiad hysbysebu:	18 Mai 2026
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£49,387 - £56,515 per annum
Oriau:	Llawn Amser
Dyddiad cau:	17 Mehefin 2026
Lleoliad:	Wakefield, WF2 0XQ
Cwmni:	Yorkshire Ambulance Service NHS Trust
Math o swydd:	Parhaol
Cyfeirnod swydd:	8009731/174-QIL-140526

Crynodeb

An exciting opportunity has arisen to join the Quality Improvement (QI) team at Yorkshire Ambulance Service (YAS) as a Quality Improvement Lead.

This role is central to delivering the Trust’s Quality Improvement Strategy, supporting the design, delivery and evaluation of improvement programmes that enhance patient care, staff experience and service outcomes. Working across the organisation, the post holder will collaborate with a wide range of stakeholders to identify opportunities for improvement, lead change, and use data to measure impact and drive decision-making.

The post holder will be a visible, approachable and supportive leader, able to translate complex systems and ideas into clear, practical approaches that engage teams at all levels. They will play a key role in building QI capability across the Trust, delivering training, coaching and mentorship, as well as providing leadership and line management within the QI team.

This is a collaborative and outward-facing role, focused on embedding a culture of continuous improvement. The post holder will work with teams, patients and partners to co-design meaningful change, share learning, and support the spread of best practice across services.

The role also contributes to governance and assurance processes, ensuring that improvement work aligns with organisational priorities and demonstrates measurable impact. There will be opportunities to represent the Trust both regionally and nationally.


Some of the main duties of the Quality Improvement Lead include:
• Lead and support the design, delivery and evaluation of Quality Improvement (QI) programmes across the Trust, ensuring a clear focus on improving patient care, experience and outcomes.
• Play a key role in embedding a culture of continuous improvement, working collaboratively with teams, services and partners to identify opportunities for change and support the implementation of new ways of working.
• Use data and measurement for improvement to inform decision-making, track progress and demonstrate the impact of improvement activity.
• Develop and deliver QI training and education programmes, building improvement capability across the organisation and supporting staff at all levels to apply QI methods in practice.
• Provide leadership, coaching and mentorship to individuals and teams, including line management of Quality Improvement Facilitators and supporting their development.
• Build effective relationships with a wide range of stakeholders, influencing and engaging teams to support the successful delivery and spread of improvement work.
• Translate complex systems, data and concepts into clear, practical approaches that support understanding and engagement across different audiences.
• Identify and share learning and best practice, supporting innovation and the spread of effective improvement approaches across the Trust.
• Contribute to governance and assurance processes, providing evidence of progress and ensuring improvement work aligns with organisational priorities and regulatory requirements.
• Represent the Trust in internal and external forums, contributing to regional and national improvement networks and sharing learning beyond the organisation.


Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Benefits:
• Flexible working including part-time hours, job shares and flexible hours, agile working (role dependent)
• 27 days annual leave, increasing to 33 with service.
• Contributory Pension.
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes.
• Dedicated employee assistance and counselling service.
• Opportunities for research participation, career progression and ongoing development.
• Well respected, committed and supported staff networks for our workforce.
Key responsibilities:• Lead and deliver quality improvement programmes, supporting the design, implementation and evaluation of change across the Trust
• Embed a culture of continuous improvement by working collaboratively with teams, services and partners to identify and act on opportunities for improvement
• Use data, measurement and analysis to inform decision-making, track progress and demonstrate impact
• Develop and deliver QI training and education to build improvement capability across staff at all levels
• Provide leadership, line management, coaching and mentorship within the QI team and more widely across the organisation
• Build and maintain effective relationships with a wide range of stakeholders, influencing and engaging others to support improvement activity
• Translate complex data, systems and concepts into clear and practical approaches to support understanding and delivery
• Identify, share and spread learning and best practice to support innovation and service improvement
• Contribute to governance, assurance and reporting processes, ensuring improvement work aligns with organisational priorities
• Support the development of policies, processes and systems that strengthen quality improvement across the Trust
Person specification:• Highly developed specialist knowledge of Quality Improvement methodology and tools
• Strong analytical skills with the ability to interpret complex data, identify insights and support decision-making
• Proven experience of leading and delivering complex change and improvement programmes
• Experience of using measurement for improvement to demonstrate impact
• Skilled in influencing, engaging and building relationships across a range of stakeholders
• Excellent communication skills, with the ability to explain complex ideas clearly to different audiences
• Experience of delivering training, education, coaching and mentoring to individuals and groups
• Ability to manage competing priorities and work effectively both independently and as part of a team
• Experience of handling sensitive or challenging conversations and situations with professionalism
• Strong leadership skills with a commitment to developing others and promoting a positive team culture




This advert closes on Sunday 31 May 2026