Head of Aftersales
| Posting date: | 06 May 2026 |
|---|---|
| Salary: | £60,000 to £70,000 per year |
| Hours: | Full time |
| Closing date: | 05 June 2026 |
| Location: | Belfast, BT12 6HU |
| Remote working: | On-site only |
| Company: | Additional Resources Ltd |
| Job type: | Permanent |
| Job reference: | DCH/AR/070318 |
Summary
An opportunity has arisen for the Head of Aftersales to join a well-established cardealership offering new and used cars, servicing, Motability, and fleet solutions.
As a Head of Aftersales, you will take overall responsibility for aftersales performance across multiple sites, overseeing service and parts operations while driving efficiency, profitability, and exceptional customer experience.
This full-time role offers salary range of £60,000 - £70,000 and benefits.
You will be responsible for:
- Leading service and parts operations across several locations.
- Maximising workshop efficiency, productivity, and utilisation.
- Managing parts inventory and stock performance.
- Ensuring compliance with manufacturer standards and KPIs.
- Delivering outstanding customer experience.
- Leading, coaching, and developing Aftersales Managers and their teams.
- Implementing continuous improvement initiatives within the aftersales department.
- Supporting marketing activity to promote aftersales services.
What we are looking for:
- Previously worked as Head of Aftersales, Aftersales Director, Group Aftersales Manager, SeniorAftersales Manager,Aftersales Manager or in similar role.
- Leadership experience in aftersales within the automotive industry.
- Background working with manufacturer standards and targets.
- Knowledge of workshops, service, and parts operations.
- Track record of driving performance and operational efficiency.
What's on offer:
- Competitive salary
- Company car
- Pension scheme
- 30 days holiday, increasing with service
- Manufacturer training and development opportunities
- Health, wellbeing, and shopping membership
- Staff discounts and recognition schemes
- Long service awards and celebration events
- Inclusive company culture with career progression opportunities
Apply now for this fantastic Head of Aftersales opportunity to make a real impact across multiple sites.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.