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Receptionist/ Care Navigator

Job details
Posting date: 07 May 2026
Salary: £12.71 per hour
Additional salary information: £12.71 an hour
Hours: Full time
Closing date: 10 June 2026
Location: Thorne, DN8 4BQ
Company: NHS Jobs
Job type: Permanent
Job reference: A3250-26-0001

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Summary

The following are the core responsibilities of the Care Navigator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels: Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately Process patient requests for appointments Initiate contact with and respond to requests from patients, team members and external agencies Enter read-code data on SystmOne Photocopy documentation as required Data entry of new and temporary registrations and relevant patient information as required Input data into the patients healthcare records as necessary Manage all queries as necessary in an efficient manner Carry out system searches as requested Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and noticeboards Support all clinical staff with general tasks as requested Action incoming emails Continue

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