Casual Matchday Fine Dining Staff - Newcastle United Football Club
| Posting date: | 28 May 2026 |
|---|---|
| Salary: | £10.08 to £13.45 per hour |
| Additional salary information: | Competitive |
| Hours: | Part time |
| Closing date: | 26 June 2026 |
| Location: | Newcastle Upon Tyne, NE1 4ST |
| Company: | Sodexo Ltd |
| Job type: | Permanent |
| Job reference: | SDX/TP/1173276/157946 |
Summary
We’re experience makers.
And food fanatics. And we’re hiring.
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive.
Because at Sodexo Live! We’re so much more.
Be part of something greater.
This is an incredible opportunity to join our team at Sodexo Live! St James’ Park, Newcastle United Football Club for season 2026/27. Following on from our biggest season yet, we are looking to start the new upcoming season where we left off.
With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for for driven individuals to succeed in a fast and innovative catering environment and to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
We are looking for customer focused individuals, who want to be a part of something greater.
If this is you, apply to join our team now.
Main Responsibilities- Deliver exceptional food and beverage service to guests in premium hospitality and fine dining areas on matchdays and event days
- Provide a professional, attentive, and personalised guest experience at all times
- Prepare dining areas to high presentation standards, including table setup, linen, glassware, and cutlery
- Serve food and drinks efficiently and accurately in line with fine dining service standards
- Maintain excellent product knowledge of menus, wines, beverages, and hospitality packages
- Anticipate guest needs and respond promptly and professionally to requests or enquiries
- Work closely with kitchen, bar, and hospitality teams to ensure seamless service throughout events
- Ensure tables and service areas remain clean, organised, and well-presented during service
- Follow all food hygiene, health & safety, allergen, and licensing regulations
- Operate tills and payment systems accurately where required
- Assist with stock replenishment, polishing glassware/cutlery, and general hospitality preparation tasks
- Handle guest feedback and resolve issues professionally to maintain a high-quality hospitality experience
- Support opening and closing duties, including setup, clearing, and cleaning responsibilities
- Maintain professionalism, discretion, and composure in a fast-paced premium hospitality environment
- Uphold the stadium’s brand standards and commitment to outstanding customer service throughout all events
- Previous experience in fine dining, hospitality, events, or premium food and beverage service essential
- Passionate about delivering exceptional customer service and creating memorable guest experiences
- Confident in a premium hospitality environment
- Excellent communication and interpersonal skills with the ability to engage confidently with guests
- Strong attention to detail and commitment to high presentation and service standards
- Ability to work efficiently and calmly in a fast-paced matchday and events environment
- Good knowledge of food, beverages, wines, and fine dining service etiquette desirable
- Reliable, punctual, and flexible to work evenings, weekends, matchdays, and large-scale events
- Team player with a positive attitude and willingness to support colleagues across hospitality operations
- Able to anticipate guest needs and respond professionally to requests or complaints
- Comfortable serving high-profile guests, corporate clients, and VIP hospitality customers
- Confident following food hygiene, allergen, health & safety, and licensing procedures
- Well-presented with a professional and approachable manner at all times
Sodexo Live!
We’re Experience Makers.
And go-getters, fanatic foodies, and community pillars.
At Sodexo Live! build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.
We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories.
After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment.
Because at Sodexo Live! we’re so much more.
Be part of something greater
Why choose Sodexo Live! –
At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won’t just craft the moment… you’ll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.
Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.
Other venues in the UK include, Fulham FC, Edinburgh Zoo and Ascot Racecourse.
Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That’s why we are proud to focus on people’s essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.