City Spa Receptionist
| Dyddiad hysbysebu: | 20 Mai 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Mehefin 2026 |
| Lleoliad: | St Albans, AL3 5DP |
| Cwmni: | Champneys |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 1505315562 |
Crynodeb
City Spa Receptionist
Champneys City Spa St Albans
Contract: Full TimeSalary: £13.50 an hour plus commission.
We are seeking a friendly, organised, and professional Senior Receptionist to be the first point of contact for our clients. The ideal candidate will be responsible for managing front desk operations, ensuring a seamless client experience, and supporting the spa team with administrative tasks.
Some Responsibilities include;
- Greet clients warmly upon arrival and ensure a welcoming environment
- Schedule, confirm, and manage appointments using salon booking software
- Answer phone calls and respond to inquiries about services, prices, and availability
- Process payments and handle cash, card, and digital transactions accurately
- Maintain cleanliness and organization of the reception area
- Upsell salon products and services where appropriate
- Coordinate client flow with stylists and service providers
- Handle client feedback professionally and escalate issues to the manager if needed
- Perform light administrative tasks such as data entry, inventory tracking, and filing
Previous experience in a receptionist or customer service role (salon/spa experience is a plus)
Strong communication and interpersonal skills
Availability to work evenings and weekends.
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company you will also have access to the following:
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self-Guided meditation
- Wellbeing podcasts