Marketplace sales & Warehouse Operations Assistant
| Dyddiad hysbysebu: | 29 Mai 2026 |
|---|---|
| Cyflog: | £25,000 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Uniform, bonuses, pension, Free Lunchies, Paid Holidays, team building day outs, etc |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 28 Mehefin 2026 |
| Lleoliad: | LE5 0HJ |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ADCB LTD |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | leicester |
Crynodeb
Role Overview
We are looking for a responsible and proactive Marketplace & Warehouse Operations Assistant to support our online sales operations and day-to-day warehouse activities.
This is a varied role covering marketplace account monitoring, customer service, order fulfilment, stock handling, returns, and listing management. Full training will be provided where needed, but the ideal candidate must have a strong sense of responsibility, good attention to detail, and the ability to use initiative.
Key Responsibilities
Marketplace & Customer Service Duties
• Check account health across all online marketplaces where we sell.
• Review customer feedback and take appropriate action, including addressing negative feedback where required.
• Monitor and process customer cancellation requests.
• Reply to customer messages in a professional and timely manner.
• Manage marketplace cases, disputes, and queries.
• Create new product listings for sale across online marketplaces.
• Amend and update existing listings to ensure accuracy and improve sales performance.
Warehouse Duties
• Pick customer orders accurately.
• Pack orders carefully and efficiently for dispatch.
• Process goods-in, including checking and organising incoming stock.
• Handle customer returns in line with company procedures.
• Support the general organisation and management of the warehouse.
• Maintain a clean, safe, and efficient working environment.
Ideal Candidate
The ideal candidate will be reliable, organised, and willing to learn. Previous experience in e-commerce, online marketplaces, or warehouse operations would be beneficial, but it is not essential as training will be provided.
We are particularly looking for someone who:
• Takes ownership of their work.
• Shows initiative and can solve problems independently.
• Has strong attention to detail.
• Communicates clearly and professionally.
• Can work efficiently in a busy environment.
• Is flexible and willing to support different areas of the business.
• Understands the importance of customer service and accurate order fulfilment.
Working Hours
This is a full-time role offering 40 hours per week.
Training
Training will be provided where required, including marketplace systems, customer service processes, listing management, warehouse procedures, and returns handling.
Contact
Sam:07915642064
Email: sam@adcb.org.uk
We are looking for a responsible and proactive Marketplace & Warehouse Operations Assistant to support our online sales operations and day-to-day warehouse activities.
This is a varied role covering marketplace account monitoring, customer service, order fulfilment, stock handling, returns, and listing management. Full training will be provided where needed, but the ideal candidate must have a strong sense of responsibility, good attention to detail, and the ability to use initiative.
Key Responsibilities
Marketplace & Customer Service Duties
• Check account health across all online marketplaces where we sell.
• Review customer feedback and take appropriate action, including addressing negative feedback where required.
• Monitor and process customer cancellation requests.
• Reply to customer messages in a professional and timely manner.
• Manage marketplace cases, disputes, and queries.
• Create new product listings for sale across online marketplaces.
• Amend and update existing listings to ensure accuracy and improve sales performance.
Warehouse Duties
• Pick customer orders accurately.
• Pack orders carefully and efficiently for dispatch.
• Process goods-in, including checking and organising incoming stock.
• Handle customer returns in line with company procedures.
• Support the general organisation and management of the warehouse.
• Maintain a clean, safe, and efficient working environment.
Ideal Candidate
The ideal candidate will be reliable, organised, and willing to learn. Previous experience in e-commerce, online marketplaces, or warehouse operations would be beneficial, but it is not essential as training will be provided.
We are particularly looking for someone who:
• Takes ownership of their work.
• Shows initiative and can solve problems independently.
• Has strong attention to detail.
• Communicates clearly and professionally.
• Can work efficiently in a busy environment.
• Is flexible and willing to support different areas of the business.
• Understands the importance of customer service and accurate order fulfilment.
Working Hours
This is a full-time role offering 40 hours per week.
Training
Training will be provided where required, including marketplace systems, customer service processes, listing management, warehouse procedures, and returns handling.
Contact
Sam:07915642064
Email: sam@adcb.org.uk