Practice Business Manager
| Dyddiad hysbysebu: | 03 Mehefin 2026 |
|---|---|
| Cyflog: | £64,445.00 i £91,609.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £64445.00 - £91609.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Gorffennaf 2026 |
| Lleoliad: | Bispham, Blackpool, FY2 0JG |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A2372-26-0001 |
Crynodeb
Job Purpose The Practice Business Manager is a senior leadership role responsible for providing strategic, operational, financial, and organisational leadership across the practice. The post holder will ensure the delivery of high-quality, safe, effective, and sustainable primary care services, whilst driving innovation, service transformation, and continuous improvement. Working closely with GP Partners, the Primary Care Network (PCN), Integrated Care Board (ICB), and external stakeholders, the Practice Business Manager will support the long-term development of the practice and ensure compliance with all statutory, contractual, and regulatory requirements. Key Responsibilities 1. Strategic Leadership and Service Development Responsibilities Lead the development, implementation, and delivery of the practice's strategic vision and business objectives. Drive innovation, transformation, and service redesign to improve patient outcomes and operational efficiency. Identify opportunities for growth, partnership working, and service expansion. Support the practice's involvement within the PCN, ICB, and wider healthcare system. Lead organisational change programmes and continuous improvement initiatives. Ensure the practice remains responsive to national, regional, and local healthcare priorities. 2. Financial and Resource Management Responsibilities Hold overall responsibility for the effective management of practice finances and resources. Lead annual budgeting, financial planning, forecasting, and financial governance processes. Monitor income and expenditure and provide regular financial reports to GP Partners. Maximise practice income through optimisation of contractual requirements, including QOF, DES, Enhanced Services, and other commissioned services. Ensure robust procurement, contract management, and value-for-money arrangements are in place. Identify financial risks and implement appropriate mitigation strategies. 3. Workforce and Organisational Development Responsibilities Develop and implement the practice workforce strategy and succession planning framework. Lead all aspects of human resource management, including recruitment, retention, performance management, and employee relations. Foster a positive organisational culture that promotes staff engagement, wellbeing, and inclusion. Ensure compliance with employment legislation and best practice HR standards. Support staff development, training, and leadership programmes. Lead organisational development initiatives to support service delivery and workforce sustainability. 4. Governance, Risk and Compliance Responsibilities Ensure compliance with all Care Quality Commission (CQC) standards and regulatory requirements. Lead the practice governance framework, ensuring robust systems of assurance and accountability. Maintain effective risk management processes and organisational risk registers. Oversee safeguarding arrangements and ensure statutory responsibilities are fulfilled. Lead investigations relating to incidents, complaints, significant events, and learning reviews. Ensure policies, procedures, and governance systems remain current and compliant. 5. Operational Management Responsibilities Provide overall leadership for the day-to-day operational management of the practice. Ensure efficient and effective delivery of clinical and non-clinical services. Develop and monitor key performance indicators (KPIs) and operational performance measures. Ensure effective use of practice systems, digital solutions, and business processes. Lead service planning, capacity management, and business continuity arrangements. Support the achievement of contractual, quality, and patient experience objectives. Professional Responsibilities Confidentiality The post holder must: Maintain strict confidentiality regarding patient, staff, and organisational information. Comply with GDPR, Data Protection legislation, Caldicott Principles, and Information Governance requirements. Ensure confidential information is handled securely and appropriately at all times. Equality, Diversity and Inclusion The post holder must: Promote equality, diversity, and inclusion in all aspects of service delivery and employment practices. Ensure compliance with the Equality Act 2010. Foster an environment that values and respects diversity. Health and Safety The post holder must: Ensure compliance with all relevant Health and Safety legislation and policies. Promote a safe working environment for staff, patients, and visitors. Participate in risk assessments and health and safety initiatives. Safeguarding The post holder must: Ensure safeguarding policies and procedures are implemented effectively. Maintain appropriate safeguarding training and knowledge. Promote a culture that prioritises the welfare and protection of vulnerable individuals. Information Governance The post holder must: Maintain high standards of information security and data protection. Ensure compliance with NHS Information Governance requirements. Promote secure handling, storage, and sharing of information. General This job description outlines the principal duties and responsibilities of the post. It is not intended to be exhaustive and may be reviewed and amended, in consultation with the post holder, to reflect changing organisational needs and service requirements. The post holder may be required to undertake other duties commensurate with the grade and responsibilities of the role.