Local Navigation Hub Support Worker
| Dyddiad hysbysebu: | 28 Mai 2026 |
|---|---|
| Cyflog: | £24,937.00 i £25,272.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24937.00 - £25272.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 14 Mehefin 2026 |
| Lleoliad: | Ilkeston, DE7 5PR |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A2515-26-0011 |
Crynodeb
General duties At all times the post holder is to behave in a professional way that encourages quality care, the development of a team spirit and fosters continual improvement across the PCN. This job description is not intended to be exhaustive. The post-holder will be expected to carry out any other duties that may reasonably be required or directed in line with the main duties and level of the role to meet the changing needs of EHP and EPCN. Key Job Responsibilities Receive and collate information from health and social care colleagues including the voluntary sector plus out of hours calls to identify if further support is required. Signpost or refer onward to relevant service as appropriate Contribute to assessments to identify a specific need, to maintain independence in the place they call home -own home, residential home etc. To ensure the IT requirements for recording activity are adhered to in collaboration with other team members To support with the provision of agreed performance and activity data within the EHP data team. Communication and Relationships Work with health and social care system partners to ensure referrals into the LNH are received and managed. Develop excellent working relationships with the Care Homes, GP practices, adult social care, hospitals, pharmacists, voluntary and statutory agencies. Fulfil an intermediary role between individuals, receptionists, administrators, clinicians, social workers, therapist and mental health teams. Meet regularly with Community GP or designated person to review caseloads. Help keep SystmOne up to date with relevant records for colleagues involved in care to be able to access. Work with colleagues to ensure a point of contact is always available to case-managed or potentially case-managed individuals during working hours Communicate effectively with service users and their families/carers, other staff both internal and external and members of the public Communicate with other members of the integrated care system, if individuals need to access other services Refer complex cases to Community GP as senior clinical decision maker Manage and prioritise workload daily and deal with the competing demands of the role. Help coordinate and manage caseloads within SystmOne and work with the Proactive use of the whiteboard or other communication tools within the locality for communication with hospital teams. Physical Skills Standard key board skills are required. Use of EHP IT systems e.g., SystmOne. Use of computer and telephone will largely be continuous. Miscellaneous Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner.