Ward Clerk - Swinley Ward
| Dyddiad hysbysebu: | 28 Mai 2026 |
|---|---|
| Cyflog: | £25,272.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £25272.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Mehefin 2026 |
| Lleoliad: | Wigan, WN1 2NN |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9302-26-0244 |
Crynodeb
Key Responsibilities and Duties Patient Administration Manage patient admissions, discharges, and transfers using Trust electronic systems (e.g. HIS, PAS, EPR). Prepare, track, and maintain patient notes, ensuring documentation is accurate, complete, and available at all times. Ensure patient demographic details are correct and updated promptly. Coordinate discharge paperwork and support timely patient flow in liaison with nursing and medical staff. Communication and Liaison Act as the first point of contact for patients, relatives, visitors, and members of the multidisciplinary team. Answer telephone and face-to-face enquiries professionally, dealing with routine queries and escalating concerns appropriately. Facilitate effective communication between ward staff, medical teams, diagnostics, theatres, pharmacy, outpatient departments, and external agencies. Receive and disseminate messages accurately and in a timely manner. Ward and Clerical Support Provide general clerical support including filing, photocopying, scanning, emailing, and data entry. Maintain ward lists, admission boards, and electronic trackers to reflect real-time activity. Support bed management processes and escalate capacity pressures as directed by senior staff. Order and monitor non-clinical ward supplies, stationery, and equipment as required. Data Quality and Information Governance Ensure all work is carried out in line with data protection, confidentiality, and Caldicott principles. Maintain accurate records in accordance with Trust policies and NHS standards. Report incidents, concerns, or errors using appropriate reporting systems (e.g. Datix). Health, Safety, and Infection Prevention Adhere to Trust policies relating to health and safety, infection prevention and control, and risk management. Maintain a clean, organised, and safe ward reception and administrative area. Participate in mandatory training and updates as required. Teamwork and Professional Responsibilities Work collaboratively as part of the ward and multidisciplinary team to support high-quality patient care. Prioritise workload effectively in a demanding environment, responding flexibly to changing service needs. Support new staff, students, and temporary staff by providing guidance on ward administrative processes. Participate in service improvement initiatives and audits as required. Working Conditions Based on a busy acute inpatient ward Frequent interruptions and competing priorities Regular use of computer systems and telephone Shift work including weekends, and bank holidays