Lettings Maintenance Coordinator
| Dyddiad hysbysebu: | 17 Mai 2026 |
|---|---|
| Cyflog: | £25,000 i £28,000 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Basic Salary: £25,000 FTE Bonus Structure: • £100 per new Let with AMRP instruction (Target: 1 per month) • £150 per new Sell with AMRP instruction (Target: 1 per month) • Total Monthly Bonus Target: £250 On Target Earnings: £28,000 FTE Additional: • Company profit share (negotiable) • Clear pathway to full-time employment • Opportunity to grow within a forward-thinking, tech-led business |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 16 Mehefin 2026 |
| Lleoliad: | DL17 8JP, Ferryhill |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Andrew Marshall Residential Properties Limited |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | Maintenance Admin |
Crynodeb
Lettings Maintenance Coordinator
Hours:
Part-Time (16–20 hours per week)
Contract:
Temporary (3 months), with a clear pathway to Permanent and potentially Full-Time for the right candidate
This is a critical operational role focused on coordinating and progressing property maintenance, contractor management, compliance administration, and customer communication.
You will operate within a highly systemised environment, utilising CRM platforms, maintenance software (Fixflo), and digital workflows to ensure consistency, compliance, and service excellence.
________________________________________
Our Culture: Process, Precision, and Progress
At Let with AMRP, everything we do is driven by clear processes, documented systems, and continuous refinement.
We provide:
• Structured process manuals and video training
• Defined workflows supported by technology
• A culture that encourages ideas, feedback, and improvement
• A business that actively embraces AI and automation to improve efficiency and service delivery
Your role is not only to follow processes — but to help improve them.
________________________________________
Key Responsibilities
Administrative & Operational Support
• Maintain accurate digital records across CRM systems
• Manage inbound calls and emails
• Coordinate appointments, contractor visits, inspections, and maintenance workflows
• Ensure maintenance cases are updated accurately and consistently
Repairs & Maintenance Progression
• Manage maintenance cases through Fixflo and internal systems
• Liaise with tenants, landlords, and contractors to coordinate repair works
• Track job progress, quotations, invoices, and completion evidence
• Ensure repairs are progressed efficiently and within agreed timescales
• Escalate delays or contractor performance concerns where required
Contractor Coordination & Compliance
• Assist in contractor onboarding and compliance checks
• Monitor contractor certifications and documentation
• Coordinate access arrangements and scheduling
• Support ongoing contractor performance tracking
Compliance & Documentation
• Monitor and manage property safety certification (Gas, EPC, EICR)
• Ensure adherence to internal compliance standards and legislation
• Maintain organised digital compliance records
• Assist with licensing and regulatory administration
Customer Communication
• Provide clear and professional updates to tenants and landlords
• Handle maintenance-related queries and follow-ups
• Deliver a high standard of customer service throughout the repair process
________________________________________
What Makes This Role Different
This is not a reactive, traditional admin role.
You will be working within a business that:
• Uses technology and AI to drive efficiency
• Operates with clear systems and accountability
• Focuses on data, process, and performance
• Is committed to delivering outstanding service at scale
________________________________________
Skills & Experience Required
• Previous experience within property, maintenance coordination, scheduling, or administration (desirable)
• Strong organisational and multitasking ability
• Excellent written and verbal communication
• Confident with Microsoft Office and digital systems
• High attention to detail and accuracy
• Ability to work both independently and within a structured team
________________________________________
The Ideal Candidate
You will be:
• Process-driven and comfortable working within structured systems
• Technologically minded, with an interest in AI and automation
• Proactive, solutions-focused, and highly organised
• Committed to delivering exceptional service
• Open to learning, adapting, and contributing ideas
• Professional, reliable, and detail-oriented
________________________________________
Salary & Benefits (Full-Time Equivalent)
Basic Salary:
£25,000 FTE
Bonus Structure:
• £100 per new Let with AMRP instruction (Target: 1 per month)
• £150 per new Sell with AMRP instruction (Target: 1 per month)
• Total Monthly Bonus Target: £250
On Target Earnings:
£28,000 FTE
Additional:
• Company profit share (negotiable)
• Clear pathway to full-time employment
• Opportunity to grow within a forward-thinking, tech-led business
________________________________________
Your Opportunity
This role offers more than just a job — it is an opportunity to:
• Be part of a modern, technology-led property business
• Work within a company actively embracing AI and innovation
• Contribute to improving systems and processes
• Develop professionally as the business continues to grow
________________________________________
Apply or Learn More
To learn more about Let with AMRP and how we operate, please watch our video introduction below:
My Video Intro:
https://youtu.be/2EEzPGKBeVk
If you feel aligned with our approach, we invite you to submit a short video application.
In your video, please tell us:
• About your background and relevant experience
• What interests you about this role and working with AMRP
• Your future aspirations and how this opportunity fits into them
This helps us better understand you beyond a CV, and ensures we are the right fit for each other.
My Video Intro:
https://youtu.be/2EEzPGKBeVk
Hours:
Part-Time (16–20 hours per week)
Contract:
Temporary (3 months), with a clear pathway to Permanent and potentially Full-Time for the right candidate
This is a critical operational role focused on coordinating and progressing property maintenance, contractor management, compliance administration, and customer communication.
You will operate within a highly systemised environment, utilising CRM platforms, maintenance software (Fixflo), and digital workflows to ensure consistency, compliance, and service excellence.
________________________________________
Our Culture: Process, Precision, and Progress
At Let with AMRP, everything we do is driven by clear processes, documented systems, and continuous refinement.
We provide:
• Structured process manuals and video training
• Defined workflows supported by technology
• A culture that encourages ideas, feedback, and improvement
• A business that actively embraces AI and automation to improve efficiency and service delivery
Your role is not only to follow processes — but to help improve them.
________________________________________
Key Responsibilities
Administrative & Operational Support
• Maintain accurate digital records across CRM systems
• Manage inbound calls and emails
• Coordinate appointments, contractor visits, inspections, and maintenance workflows
• Ensure maintenance cases are updated accurately and consistently
Repairs & Maintenance Progression
• Manage maintenance cases through Fixflo and internal systems
• Liaise with tenants, landlords, and contractors to coordinate repair works
• Track job progress, quotations, invoices, and completion evidence
• Ensure repairs are progressed efficiently and within agreed timescales
• Escalate delays or contractor performance concerns where required
Contractor Coordination & Compliance
• Assist in contractor onboarding and compliance checks
• Monitor contractor certifications and documentation
• Coordinate access arrangements and scheduling
• Support ongoing contractor performance tracking
Compliance & Documentation
• Monitor and manage property safety certification (Gas, EPC, EICR)
• Ensure adherence to internal compliance standards and legislation
• Maintain organised digital compliance records
• Assist with licensing and regulatory administration
Customer Communication
• Provide clear and professional updates to tenants and landlords
• Handle maintenance-related queries and follow-ups
• Deliver a high standard of customer service throughout the repair process
________________________________________
What Makes This Role Different
This is not a reactive, traditional admin role.
You will be working within a business that:
• Uses technology and AI to drive efficiency
• Operates with clear systems and accountability
• Focuses on data, process, and performance
• Is committed to delivering outstanding service at scale
________________________________________
Skills & Experience Required
• Previous experience within property, maintenance coordination, scheduling, or administration (desirable)
• Strong organisational and multitasking ability
• Excellent written and verbal communication
• Confident with Microsoft Office and digital systems
• High attention to detail and accuracy
• Ability to work both independently and within a structured team
________________________________________
The Ideal Candidate
You will be:
• Process-driven and comfortable working within structured systems
• Technologically minded, with an interest in AI and automation
• Proactive, solutions-focused, and highly organised
• Committed to delivering exceptional service
• Open to learning, adapting, and contributing ideas
• Professional, reliable, and detail-oriented
________________________________________
Salary & Benefits (Full-Time Equivalent)
Basic Salary:
£25,000 FTE
Bonus Structure:
• £100 per new Let with AMRP instruction (Target: 1 per month)
• £150 per new Sell with AMRP instruction (Target: 1 per month)
• Total Monthly Bonus Target: £250
On Target Earnings:
£28,000 FTE
Additional:
• Company profit share (negotiable)
• Clear pathway to full-time employment
• Opportunity to grow within a forward-thinking, tech-led business
________________________________________
Your Opportunity
This role offers more than just a job — it is an opportunity to:
• Be part of a modern, technology-led property business
• Work within a company actively embracing AI and innovation
• Contribute to improving systems and processes
• Develop professionally as the business continues to grow
________________________________________
Apply or Learn More
To learn more about Let with AMRP and how we operate, please watch our video introduction below:
My Video Intro:
https://youtu.be/2EEzPGKBeVk
If you feel aligned with our approach, we invite you to submit a short video application.
In your video, please tell us:
• About your background and relevant experience
• What interests you about this role and working with AMRP
• Your future aspirations and how this opportunity fits into them
This helps us better understand you beyond a CV, and ensures we are the right fit for each other.
My Video Intro:
https://youtu.be/2EEzPGKBeVk