IT Network Engineer
| Posting date: | 02 June 2026 |
|---|---|
| Salary: | £33,603 to £54,696 per year |
| Hours: | Full time |
| Closing date: | 16 June 2026 |
| Location: | L3 3AN |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Merseyside Police |
| Job type: | Permanent |
| Job reference: | 3504 |
Summary
ICT Department
Grade: Career Grade E–G (£33,603 - £54,696)
Permanent
Location: Force Headquarters, Liverpool, Merseyside
About the Role
We are seeking a skilled and motivated ICT Network Engineer to join our ICT Department. This is a full-time, permanent position based at our Headquarters in Liverpool.
As a member of the Technical Support Team, you’ll operate at a third line level, providing expert support and driving improvements across our enterprise network infrastructure. You will play a key role in maintaining secure, resilient, and high-performing network services that underpin critical policing operations.
Working in a dynamic, fast-paced environment, you will support a wide range of networking technologies including LAN, WAN, Wi-Fi, and security platforms. Your expertise will contribute directly to ensuring operational effectiveness and service availability across the Force.
This is a career graded position, offering a clear pathway for progression within our ICT Technical team. You will be appointed at a grade aligned to your skills and experience, with opportunities to advance as you develop deeper technical expertise and take on greater responsibility. You will have access to industry recognised training and certifications (including Fortinet), hands-on experience with enterprise technologies, mentoring, and involvement in key projects within a collaborative, learning-focused environment.
The ideal candidate will have a strong passion for networking technologies, a commitment to continuous professional development, and the ability to apply structured problem-solving skills in a complex technical environment.
Key Responsibilities
Manage the stability, performance, and security of enterprise network infrastructure
Design, configure, and support LAN, WAN, WLAN, data centre environments and Internet connected services.
Support and maintain network security systems including firewalls, VPNs, and intrusion detection/prevention systems
Monitor network performance and proactively identify and resolve issues
Lead on the implementation and deployment of new network solutions and upgrades
Troubleshoot and resolve third-line network incidents and complex technical problems
Collaborate with internal teams and external suppliers to ensure reliable service delivery
Maintain network documentation, diagrams, technical standards and service contracts.
What We’re Looking For
Proven experience in enterprise network engineering or support. Ideally with hands on Fortinet and HPE experience
Strong knowledge of networking protocols (e.g. TCP/IP, VLAN, VxLAN, OSPF, BGP, BFD, STP, QoS, DNS, DHCP), and their use to optimise network reliability, availability and performance
Experience with network hardware such as routers, switches, firewalls, and wireless controllers (HPE Aruba, Fortinet)
Understanding of network security principles and best practices
Experience supporting secure and highly available network environments
Ability to troubleshoot complex network issues and produce root cause analysis, working with the wider team to recognise application issues and how network conditions could be contributing to an underlying cause
Experience with application deployments that require low latency and prioritisation
Familiarity with network monitoring and management tools
Good communication skills and ability to work effectively with colleagues, suppliers and stakeholders
Grade: Career Grade E–G (£33,603 - £54,696)
Permanent
Location: Force Headquarters, Liverpool, Merseyside
About the Role
We are seeking a skilled and motivated ICT Network Engineer to join our ICT Department. This is a full-time, permanent position based at our Headquarters in Liverpool.
As a member of the Technical Support Team, you’ll operate at a third line level, providing expert support and driving improvements across our enterprise network infrastructure. You will play a key role in maintaining secure, resilient, and high-performing network services that underpin critical policing operations.
Working in a dynamic, fast-paced environment, you will support a wide range of networking technologies including LAN, WAN, Wi-Fi, and security platforms. Your expertise will contribute directly to ensuring operational effectiveness and service availability across the Force.
This is a career graded position, offering a clear pathway for progression within our ICT Technical team. You will be appointed at a grade aligned to your skills and experience, with opportunities to advance as you develop deeper technical expertise and take on greater responsibility. You will have access to industry recognised training and certifications (including Fortinet), hands-on experience with enterprise technologies, mentoring, and involvement in key projects within a collaborative, learning-focused environment.
The ideal candidate will have a strong passion for networking technologies, a commitment to continuous professional development, and the ability to apply structured problem-solving skills in a complex technical environment.
Key Responsibilities
Manage the stability, performance, and security of enterprise network infrastructure
Design, configure, and support LAN, WAN, WLAN, data centre environments and Internet connected services.
Support and maintain network security systems including firewalls, VPNs, and intrusion detection/prevention systems
Monitor network performance and proactively identify and resolve issues
Lead on the implementation and deployment of new network solutions and upgrades
Troubleshoot and resolve third-line network incidents and complex technical problems
Collaborate with internal teams and external suppliers to ensure reliable service delivery
Maintain network documentation, diagrams, technical standards and service contracts.
What We’re Looking For
Proven experience in enterprise network engineering or support. Ideally with hands on Fortinet and HPE experience
Strong knowledge of networking protocols (e.g. TCP/IP, VLAN, VxLAN, OSPF, BGP, BFD, STP, QoS, DNS, DHCP), and their use to optimise network reliability, availability and performance
Experience with network hardware such as routers, switches, firewalls, and wireless controllers (HPE Aruba, Fortinet)
Understanding of network security principles and best practices
Experience supporting secure and highly available network environments
Ability to troubleshoot complex network issues and produce root cause analysis, working with the wider team to recognise application issues and how network conditions could be contributing to an underlying cause
Experience with application deployments that require low latency and prioritisation
Familiarity with network monitoring and management tools
Good communication skills and ability to work effectively with colleagues, suppliers and stakeholders