System & Digital Solutions Officer
| Posting date: | 04 June 2026 |
|---|---|
| Salary: | £26,133.00 per year |
| Additional salary information: | £26133.00 a year |
| Hours: | Full time |
| Closing date: | 21 June 2026 |
| Location: | Luton, LU3 3NT |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0364-26-0012 |
Summary
Manage, maintain, and develop the full range of SystmOne functions Provide expertise where required in SystmOne processes, and systems design, care plan and template design and effective use of clinical codes (Read/SNOMED). Apply updates inside SystmOne in response to changing operational requirements, Be the lead trainer for SystmOne, delivering training to existing staff in line with new system developments as required. Train and support new staff in the use of SystmOne. Manage user problems and queries relating to SystmOne. Develop a group of super users who can act as frontline support for their own teams. Represent Keech Hospice at local and national SystmOne meetings, networking with other hospices to share knowledge and best practice. Keep abreast of system developments and rollouts and liaise with the Associate Director Integrated Governance & Improvement and Data Manager to develop and introduce solutions and initiatives based on interpretation of national and local policies, procedures and from outside sources such as the developer of SystmOne (TPP). Responsible for the effective management of NHS Smartcards and NHSmail accounts. Work with the Registration Authority as a Smartcard Sponsor to ensure staff are able to access SystmOne appropriately, including the completion of RA documentation. Liaise with external partners in relation to data system developments, as directed by the Associate Director Integrated Governance & Improvement and Data Manager. Maintain relationships with business partners linked to SystmOne (e.g. TPP, HBLICT and NHS Digital) Data Management and Reporting Support the SystmOne Data Officer when required in the production of regular and ad hoc reports of care data. Provide quality assurance of the data by anticipating and managing issues relating to data quality, data extraction, reporting and analysis of data. Work with Digital working group to identify and implement new digital tools, and solutions to drive greater impact and effectiveness. To work with product owners to scope and produce specifications for digital solutions aligned with hospice requirements and work with digital solution providers to research, identify and understand the relevant technology currently available to meet service needs. To guide users in being able to access information digitally and assist in the development of associated new working practices Support the safe implementation and adoption of AI tools in line with the organisations AI Policy.