Band 4 Learning and Development Programme Coordinator
| Posting date: | 03 June 2026 |
|---|---|
| Salary: | £28,392.00 to £31,157.00 per year |
| Additional salary information: | £28392.00 - £31157.00 a year |
| Hours: | Full time |
| Closing date: | 14 June 2026 |
| Location: | Birmingham, B13 8JL |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9820-26-0393 |
Summary
To provide operational coordination and supervisory leadership within the Education department, ensuring effective planning, delivery and monitoring of mandatory, statutory training and Trust corporate induction programmes. The post holder will oversee Business Administrators, manage training capacity and compliance reporting, coordinate and facilitate new starter induction programmes, and support senior education leads in maintaining safe and effective training infrastructure. Main Responsibilities Leadership & Supervision Supervise Business Administrators on a day-to-day basis Delegate tasks including booking trainers, venues and advertising of courses Conduct regular 1:1 meetings and annual Personal Development Reviews Manage sickness, absence and performance matters appropriately Develop and empower staff to maintain high standards of service delivery Mandatory Training Coordination Plan and coordinate statutory and mandatory training programmes Ensure sufficient training spaces are scheduled to meet compliance demand Monitor utilisation and promote available spaces to target audiences Coordinate trainer diaries to optimise capacity Mitigate cancellations and reschedule training where required Liaise with internal and external training providers to clarify programme requirements Trust Induction & Onboarding Responsibilities Coordinate Trust corporate induction programmes for new starters Ensure new employees are booked onto appropriate induction and statutory sessions in a timely manner Oversee induction schedules, venues, materials and logistics Facilitate elements of induction days where required, delivering key information professionally and confidently Ensure induction content aligns with Trust policies, safeguarding, infection prevention, equality and governance standards Monitor attendance and follow up non-attendance Gather and analyse induction feedback to improve onboarding experience Work collaboratively with HR, recruitment and divisional managers to ensure smooth onboarding processes Compliance Monitoring & Reporting Analyse and interpret mandatory training compliance reports Identify and escalate compliance risks Produce reports including attendance, Did Not Attend (DNA) and capacity utilisation data Provide regular updates to senior education colleagues regarding demand and risk areas Support targeted training promotion to maintain compliance Operational & Administrative Oversight Arrange and coordinate training events, meetings and conferences Produce reports and communications using Microsoft Office packages Maintain training equipment inventory and raise stock requisitions within budget Ensure adherence to branding and customer service standards Support resolution of customer feedback and complaints Stakeholder Engagement Work collaboratively with Education Business Partners, Clinical Education Managers, HR, Divisional Leads and wider Trust staff Participate in working groups impacting education and onboarding procedures Develop strong cross-organisational partnerships Governance & Compliance Support delivery of statutory training requirements Adhere to Trust policies including Safeguarding, Infection Prevention & Control, Equality & Diversity and Health & Safety Maintain confidentiality and data protection standards Promote sustainability and responsible resource usage