Workplace Coordinator
| Posting date: | 03 June 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 03 July 2026 |
| Location: | WC1V 6EA |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 155851 |
Summary
Workplace Coordinator
Contract: Professional Services, Production & Technology
Location: London, WC1V 6EA
Hours of work: 40
Contract Type: Permanent
We are seeking a proactive and customer-focused Workplace Coordinator to be responsible for the provision of an efficient and cost-effective facilities service within a newly refurbished London head office.
The role is fully client-facing and plays a key part in delivering an exceptional FM experience within a fast-paced central London environment.
Job Description
We are looking for an individual who can operate confidently on site, acting as the central point of contact for Facilities Management while ensuring Health & Safety, security, operational delivery and workplace standards are consistently maintained.
This role requires strong organisational skills, attention to detail and the ability to work independently under pressure.
Key Responsibilities
Deliver an exceptional Facilities Management service for the client’s London head office.
Liaise with ISS maintenance to monitor PPMs, reactive works and manage external contractors.
Maintain site security procedures, including incident logs, Business Continuity Plans and disaster invocation documentation.
Support the FM team in meeting budgetary targets, including annual cost-saving reviews of suppliers and services.
Act as the main point of contact for site-based FM queries and general office enquiries.
Manage site inductions for staff and contractors, including H&S and security documentation and records.
Oversee meeting room management, AV equipment, office supplies and internal space movements.
Maintain accurate site documentation, reports, training records and monthly occupation data in support of the ROM.
Maintain a healthy, safe and secure working environment in compliance with all Health & Safety legislation.
Professional and Personal Competencies/Qualifications
Proven experience in a customer-facing, site-based role within a fast-paced environment.
Strong communication skills, both written and verbal.
Confident working independently, managing multiple priorities and working to deadlines.
A proactive, positive team player who contributes positively to team dynamics.
Computer literate with the ability to use a range of Microsoft packages.
Experience working in central London environments with the ability to adapt to changing situations.
Ideally holding an IOSH certificate, although training can be provided for the right candidate.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Professional Services, Production & Technology
Location: London, WC1V 6EA
Hours of work: 40
Contract Type: Permanent
We are seeking a proactive and customer-focused Workplace Coordinator to be responsible for the provision of an efficient and cost-effective facilities service within a newly refurbished London head office.
The role is fully client-facing and plays a key part in delivering an exceptional FM experience within a fast-paced central London environment.
Job Description
We are looking for an individual who can operate confidently on site, acting as the central point of contact for Facilities Management while ensuring Health & Safety, security, operational delivery and workplace standards are consistently maintained.
This role requires strong organisational skills, attention to detail and the ability to work independently under pressure.
Key Responsibilities
Deliver an exceptional Facilities Management service for the client’s London head office.
Liaise with ISS maintenance to monitor PPMs, reactive works and manage external contractors.
Maintain site security procedures, including incident logs, Business Continuity Plans and disaster invocation documentation.
Support the FM team in meeting budgetary targets, including annual cost-saving reviews of suppliers and services.
Act as the main point of contact for site-based FM queries and general office enquiries.
Manage site inductions for staff and contractors, including H&S and security documentation and records.
Oversee meeting room management, AV equipment, office supplies and internal space movements.
Maintain accurate site documentation, reports, training records and monthly occupation data in support of the ROM.
Maintain a healthy, safe and secure working environment in compliance with all Health & Safety legislation.
Professional and Personal Competencies/Qualifications
Proven experience in a customer-facing, site-based role within a fast-paced environment.
Strong communication skills, both written and verbal.
Confident working independently, managing multiple priorities and working to deadlines.
A proactive, positive team player who contributes positively to team dynamics.
Computer literate with the ability to use a range of Microsoft packages.
Experience working in central London environments with the ability to adapt to changing situations.
Ideally holding an IOSH certificate, although training can be provided for the right candidate.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.