Executive Support Officer
| Dyddiad hysbysebu: | 03 Mehefin 2026 |
|---|---|
| Cyflog: | £24,490.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24490.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Mehefin 2026 |
| Lleoliad: | Taunton, TA1 5HA |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | B0386-26-0012 |
Crynodeb
Job Purpose To provide a high standard of professional, proactive and confident executive support to the CEO and wider Executive Team, and to provide high-quality governance administration to enable the Board and its committees to operate effectively. The postholder will act as a trusted first point of contact for the CEO/Executive, manage competing priorities with discretion, and ensure meetings, papers, actions and stakeholder communications are coordinated accurately and on time - supporting the hospice to deliver its strategic vision and ambitions, regulatory compliance and outstanding care for the community of Somerset. Responsibilities Support of the CEO & Executive Team Provide high-level diary and inbox management, anticipating needs, prioritising appropriately and ensuring the CEO/Executive are fully briefed. Coordinate internal and external meetings, visits and events; arrange travel and accommodation where required. Prepare, collate and quality-check briefing packs, presentations and correspondence; draft routine responses and communications on behalf of the CEO/Executive. Record, track and follow up actions arising from Executive meetings, ensuring deadlines and owners are clear and updates are captured. Act as a professional first point of contact for the CEO/Executive Team, fielding enquiries sensitively and coordinating timely responses. Handle confidential and sensitive information with the highest level of discretion, ensuring appropriate storage, access control and retention. Board, Committee & Governance Support Plan the annual cycle of Board and committee meetings, in partnership with the Chair, Committee Chairs, CEO and governance lead. Coordinate agendas, papers and meeting packs to agreed deadlines; ensure documentation is accurate, complete and appropriately approved. Attend Board/committee meetings as required to take accurate minutes, record decisions and maintain clear action logs. Chase actions and provide assurance that decisions are communicated and implemented, escalating risks or slippage appropriately. Support trustee recruitment, appointment and induction administration (including documentation, training records and declarations of interest), working with the Chair and Director of People, Development & Governance. Maintain governance records and registers as required (e.g., terms of reference, attendance, declarations), ensuring version control and audit-ready filing, supporting the Company Secretary to meet necessary regulations. Support preparation for and follow-up from regulator/assurance activity as needed (e.g., Charity Commission, CQC-related governance evidence), working with relevant leads. Provide assistance with corporate governance administrative duties as required liaising with the Head of Governance. Corporate, Office & Systems Support Maintain efficient and secure electronic filing and information-management systems for CEO/Executive and governance documentation, including retention and disposal in line with policy. Ensure meeting logistics are in place (rooms, hybrid set-up, refreshments, accessibility requirements, and technology support), liaising with internal teams such as Estates and IT as needed. Process Executive/Board expenses, invoices and purchasing requests in line with financial controls; allocate cost codes and maintain accurate records. Provide administrative and project support to key corporate workstreams (e.g., strategy delivery, quarterly KPIs, estates programme, inclusion work, stakeholder engagement) including tracking actions, preparing papers and coordinating input. Contribute to continuous improvement of administrative processes, templates and ways of working (including the effective use of Microsoft 365 tools such as Teams and SharePoint). Offer flexible cover/support during peak periods, including occasional support to reception/front-of-house arrangements as required. Events, Engagement & Stakeholder Communications Support planning and delivery of key corporate events such as the AGM, Long Service Awards, Board development sessions and leadership engagement events, ensuring actions and communications are coordinated. Preparation, administration and minute taking of wider organisation meetings, for example Armed Forces Project Work, Our Voice, Inclusion & Culture Programme. Coordinate stakeholder meetings and communications with key partners, suppliers and supporters, ensuring accurate records and follow-up. Build positive working relationships across the hospice, demonstrating sensitivity to the hospice environment and to interactions with patients, families, supporters and volunteers. Support delivery of leadership key messaging, providing content and updates for internal communications and operating as the liaison between CEO/Executive and the wider workforce. Safeguarding, Confidentiality & Compliance Work in line with hospice values, policies and procedures, including confidentiality, information governance, data protection and records management. Maintain appropriate professional boundaries and sensitivity within a hospice environment. Comply with safeguarding policies and complete mandatory training as required for the role. Promote equality, diversity and inclusion, and contribute to a welcoming, respectful workplace.