Admin Assistant
| Posting date: | 04 June 2026 |
|---|---|
| Salary: | £14.25 per hour |
| Hours: | Part time |
| Closing date: | 04 July 2026 |
| Location: | B30 2BU |
| Remote working: | On-site only |
| Company: | Kentco Automation Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
We are a small well-established UK rubber stamp manufacturer supplying businesses, schools, healthcare providers, accountants, and organisations across the country. Due to continued growth, we are looking for a reliable and organised Administrative Assistant to join our friendly team.
This is a varied role that combines customer service, administration, order processing, and stock management. There is also the possibility of home working on certain days once training has been completed and competency in the role has been demonstrated.
Key Responsibilities
Answer incoming customer telephone calls and email enquiries.
Assist customers with questions regarding rubber stamps, artwork, proofs, orders, and delivery times.
Process customer orders accurately into Xero Accounts.
Update customer records and maintain accurate order information.
Order stock and office supplies from approved suppliers.
Liaise with production staff regarding customer requirements and order progress.
Monitor and manage general administrative tasks.
Support the smooth day-to-day running of the business.
Skills & Experience Required
Essential:
Excellent telephone manner and customer service skills.
Strong written communication skills.
Good attention to detail and organisational abilities.
Confident using Microsoft Office and email systems.
Ability to multitask and prioritise workload effectively.
Professional and friendly approach when dealing with customers.
Desirable:
Previous administration or customer service experience.
Experience using Xero accounting software.
Experience processing customer orders.
Knowledge of manufacturing, printing, or personalised products would be advantageous but not essential.
This is a varied role that combines customer service, administration, order processing, and stock management. There is also the possibility of home working on certain days once training has been completed and competency in the role has been demonstrated.
Key Responsibilities
Answer incoming customer telephone calls and email enquiries.
Assist customers with questions regarding rubber stamps, artwork, proofs, orders, and delivery times.
Process customer orders accurately into Xero Accounts.
Update customer records and maintain accurate order information.
Order stock and office supplies from approved suppliers.
Liaise with production staff regarding customer requirements and order progress.
Monitor and manage general administrative tasks.
Support the smooth day-to-day running of the business.
Skills & Experience Required
Essential:
Excellent telephone manner and customer service skills.
Strong written communication skills.
Good attention to detail and organisational abilities.
Confident using Microsoft Office and email systems.
Ability to multitask and prioritise workload effectively.
Professional and friendly approach when dealing with customers.
Desirable:
Previous administration or customer service experience.
Experience using Xero accounting software.
Experience processing customer orders.
Knowledge of manufacturing, printing, or personalised products would be advantageous but not essential.