Workforce Systems Administrator
| Posting date: | 04 June 2026 |
|---|---|
| Salary: | £25,760.00 to £27,476.00 per year |
| Additional salary information: | £25760.00 - £27476.00 a year |
| Hours: | Full time |
| Closing date: | 19 June 2026 |
| Location: | Wigan, WN1 1XX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9302-26-0276 |
Summary
Workforce Systems Administration Provide daily administrative support for ESR, e-Rostering, and other workforce systems. Maintain accurate employee records and update workforce data. Process changes such as starters, leavers, and contractual amendments. Ensure timely updates to support payroll and reporting. Manage shared inboxes and ensure workforce system queries are logged and resolved. System User Support Respond to manager and staff queries about workforce systems. Support selfservice functionality for ESR and other systems. Troubleshoot basic system issues and escalate complex ones. Guide managers on system processes and workforce procedures. Manage user accounts, access controls, and permissions. Data Quality and Compliance Carry out routine data quality checks. Identify and escalate data inconsistencies. Support correction of system errors. Ensure compliance with information governance and confidentiality requirements. Rostering System Support Provide daytoday support for eRostering. Assist with roster administration queries and basic updates. Monitor roster compliance and escalate issues as needed. Support data checks to ensure roster data matches workforce records. Reporting and Information Support Assist with producing routine workforce system reports. Support preparation of data extracts for planning and operational reporting. Maintain logs and documentation for system requests and changes. Support reporting and analytics activity. Continuous Improvement Contribute to system improvement initiatives and updates. Help develop system guidance and process documentation. Participate in training to maintain uptodate system knowledge. General Responsibilities Maintain confidentiality and uphold data protection standards. Work flexibly to meet service needs. Engage in personal development and training. Contribute to a positive working environment. Promote organisational values, behaviours, vision, and goals