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Multi-Skilled Clerical Officer

Job details
Posting date: 05 June 2026
Salary: £23,615.00 per year
Additional salary information: £23615.00 a year
Hours: Full time
Closing date: 19 June 2026
Location: Great Yarmouth, NR31 6LA
Company: NHS Jobs
Job type: Permanent
Job reference: C9177-26-0245

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Summary

To have high level of knowledge and competency in all areas of the Health Records Department. From pre-prepared lists and telephone/email requests, prepare paper light folders/folder-less/labels for patient outpatient appointments; using the computer system to track and book patient files. To prepare and book out, patient files for pre-booked admissions. To answer telephone and email enquiries, ensuring best outcome for requests that require action and follow up. Process deceased files, in accordance with current departmental processes. Efficiently process paper filing received from other functions within the Trust and to consistently output appropriate documents ready for scanning into a patients WinDIP application record. Efficiently process single and multiple document sets received from other functions within the Trust and to consistently output appropriate document sets ready for scanning into a patients WinDIP application record. To carry out new registrations and amendments, processing internal and external requests. To deliver and collect patient files around the Trust using trolleys, including assisting the clinical coding team with the collection of notes. To process incoming returned files to the department and file in appropriate area in department. Prepare files for scanning. Prioritising urgent patient health care files when required. Quality Assurance of Documents.

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