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Therapy Booking Coordinator

Job details
Posting date: 04 June 2026
Salary: £27,106.00 to £28,850.00 per year
Additional salary information: £27106.00 - £28850.00 a year
Hours: Full time
Closing date: 18 June 2026
Location: Guildford, GU2 7XX
Company: NHS Jobs
Job type: Permanent
Job reference: C9384-26-0493

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Summary

The post holder is part of a team which load referrals and make appointments on Millennium ePR under the overall management of the Physiotherapy Office Manager and the Business and Admin Lead. This team run the booking system and reception service for the Physiotherapy Service. This team processes approximately 13000 referrals a year and manages appointments for up to 40-50 clinics per week within Therapy e.g. MSK, Neurology, Pelvic Health, Cardiac, Respiratory, Paediatrics, Prehab, Oncology and Dermatology. The postholder will have the ability to manage their own workload whilst working as a team to achieve Department and Trust targets This role will act as first point of contact for all patients and visitors to the department. The post holder is responsible for loading of referrals in timely fashion and making patient appointments. Act as a receptionist, answering the telephone and dealing with patient enquires, rescheduling appointments as required. It is important that the post holder is multi skilled in reception duties and act for the Office Manager or the Business and admin lead in their absence.

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