Head of Risk and Compliance
| Posting date: | 05 June 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 05 July 2026 |
| Location: | London, UK |
| Remote working: | Hybrid - work remotely up to 4 days per week |
| Company: | ISS Facilities Services |
| Job type: | Contract |
| Job reference: | 155829 |
Summary
Head of Risk and Compliance
Contract: Government
Location: London / open to candidates nationwide
Hours of work: 40
Contract Type: Fixed Term Contract - 12 months
We are seeking a senior leader to act as the organisation’s top technical authority on risk and compliance across a large facilities management portfolio.
This role is accountable for ensuring all technical services are safe, legally compliant, well-governed, and operationally effective.
Job Description
We are looking for an individual who will set the strategy for technical risk, compliance, and resilience, while advising senior leadership teams and clients on regulatory obligations, operational risk, and assurance.
The role plays a critical part in protecting the business from technical, regulatory, and commercial risk.
Key Responsibilities
Define and lead the strategy for technical risk, compliance, and assurance across the FM portfolio
Establish and maintain robust governance frameworks across engineering and technical operations
Act as the senior advisor on technical risk, statutory compliance, and regulatory obligations
Ensure statutory compliance across all technical services, including electrical, HVAC, fire, water, lifts, and critical infrastructure
Lead internal audits, external certifications, and client assurance programmes
Oversee risk identification, mitigation, escalation, and reporting across operations
Own and evolve the Business Continuity Management System aligned to ISO 22301
Lead resilience planning, incident response, and crisis management frameworks
Professional and Personal Competencies/Qualifications
Significant senior leadership experience within technical services, engineering compliance, or risk management in FM or the built environment
Deep understanding of statutory compliance and engineering governance
Proven experience managing compliance across complex, multi-site operations
Strong experience handling operational risk and critical incidents
Commercial awareness within technical FM contracts
Exceptional stakeholder engagement and influencing skills
Desirable Qualifications
NEBOSH and/or IOSH
IRM, MBCI or CBCI
ISO 22301 Lead Implementer or Auditor
Relevant engineering or technical qualifications
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Government
Location: London / open to candidates nationwide
Hours of work: 40
Contract Type: Fixed Term Contract - 12 months
We are seeking a senior leader to act as the organisation’s top technical authority on risk and compliance across a large facilities management portfolio.
This role is accountable for ensuring all technical services are safe, legally compliant, well-governed, and operationally effective.
Job Description
We are looking for an individual who will set the strategy for technical risk, compliance, and resilience, while advising senior leadership teams and clients on regulatory obligations, operational risk, and assurance.
The role plays a critical part in protecting the business from technical, regulatory, and commercial risk.
Key Responsibilities
Define and lead the strategy for technical risk, compliance, and assurance across the FM portfolio
Establish and maintain robust governance frameworks across engineering and technical operations
Act as the senior advisor on technical risk, statutory compliance, and regulatory obligations
Ensure statutory compliance across all technical services, including electrical, HVAC, fire, water, lifts, and critical infrastructure
Lead internal audits, external certifications, and client assurance programmes
Oversee risk identification, mitigation, escalation, and reporting across operations
Own and evolve the Business Continuity Management System aligned to ISO 22301
Lead resilience planning, incident response, and crisis management frameworks
Professional and Personal Competencies/Qualifications
Significant senior leadership experience within technical services, engineering compliance, or risk management in FM or the built environment
Deep understanding of statutory compliance and engineering governance
Proven experience managing compliance across complex, multi-site operations
Strong experience handling operational risk and critical incidents
Commercial awareness within technical FM contracts
Exceptional stakeholder engagement and influencing skills
Desirable Qualifications
NEBOSH and/or IOSH
IRM, MBCI or CBCI
ISO 22301 Lead Implementer or Auditor
Relevant engineering or technical qualifications
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.