Cookie policy

Cookies are small files that are placed on your computer, tablet or smartphone, by websites and apps that you use. On this page you can find out more about the cookies we use, what they’re used for and when they expire. We regularly review our Cookies Policy to ensure that it is up-to-date.

Learn more about who we are and how we process personal data in our Privacy Notice.

The cookies we use

The tables below explain the cookies we use and how.

Your consent applies to the following domains: www.networkrail.co.uk


Cookie declaration last updated on 24/05/2026 by Cookiebot:

Necessary (10)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name Provider Purpose Maximum Storage Duration Type
__cf_bm www.networkrail.co.uk This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. 1 day HTTP Cookie
_pouch_check_localstorage static.oracle.com This cookie delivers the necessary JS libraries for the pages to operate from an Oracle hosted CDN/host. Persistent HTML Local Storage
CookieConsent Cookiebot Stores the user's cookie consent state for the current domain 1 year HTTP Cookie
JSESSIONID oic-vbcs-nrln-oic-vb-lrvz8x4ojms2.builder.uk-london-1.ocp.oraclecloud.com Preserves users states across page requests. Session HTTP Cookie
li_gc LinkedIn Stores the user's cookie consent state for the current domain 180 days HTTP Cookie
test_cookie Google Used to check if the user's browser supports cookies. 1 day HTTP Cookie
VBCS_HOURLY_METRICS_98C023DE3D89445F8DB275E711DBF566 oic-vbcs-nrln-oic-vb-lrvz8x4ojms2.builder.uk-london-1.ocp.oraclecloud.com The VBCS_HOURLY_METRICS is a persistent cookie that expires at midnight on the day it is created. The purpose is to count unique visits per hour, and to ensure that multiple visits by the same user between when the cookie is created and when it expires are counted as one unique visit. If the cookie is removed before it expires, a new cookie is created on the next visit and the visit will be counted as a new unique visit. This cookie is only used for internal metrics and is not used for billing purposes. 1 day HTTP Cookie
VBCS_METRICS_Lineside_Neighbours_live oic-vbcs-nrln-oic-vb-lrvz8x4ojms2.builder.uk-london-1.ocp.oraclecloud.com This cookie is a persistent cookie that expires at midnight on the day it is created and contains a time stamp. The purpose is help count unique visits, and to ensure that multiple visits by the same user between when the cookie is created and when it expires are counted as one unique visit. If the cookie is removed before it expires, a new cookie is created on the next visit and the visit will becounted as a new unique visit. This cookie is only used for internal metrics and is not used for billing purposes. This cookie is used for staged and published visual applications 1 day HTTP Cookie
wpEmojiSettingsSupports www.networkrail.co.uk This cookie is part of a bundle of cookies which serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings. Session HTML Local Storage
X-Oracle-BMC-LBS-Route oic-vbcs-nrln-oic-vb-lrvz8x4ojms2.builder.uk-london-1.ocp.oraclecloud.com Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. 1 day HTTP Cookie

Preferences (2)

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Name Provider Purpose Maximum Storage Duration Type
wistia-video-progress-# [x2] Wistia
www.networkrail.co.uk
Contains a timestamp for the website’s video-content. This allows the user to resume watching without having to start over, if the user leaves the video or website. Persistent HTML Local Storage

Statistics (24)

Statistics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name Provider Purpose Maximum Storage Duration Type
__qca [x2] Quantcast Collects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content. 1 year HTTP Cookie
__qca Quantcast Collects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content. Persistent HTML Local Storage
_dlt [x7] Quantcast Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. 1 day HTTP Cookie
_ga [x3] Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_ga_# [x3] Google Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. 2 years HTTP Cookie
_hjSession_# Hotjar Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. 1 day HTTP Cookie
_hjSessionUser_# Hotjar Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. 1 year HTTP Cookie
_hjTLDTest [x2] Hotjar Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Session HTTP Cookie
hjActiveViewportIds Hotjar This cookie contains an ID string on the current session. This contains non-personal information on what subpages the visitor enters – this information is used to optimize the visitor's experience. Persistent HTML Local Storage
hjViewportId Hotjar Saves the user's screen size in order to adjust the size of images on the website. Session HTML Local Storage
wistia [x2] Wistia
www.networkrail.co.uk
Used by the website to track the visitor's use of video-content - The cookie roots from Wistia, which provides video-software to websites. Persistent HTML Local Storage

Marketing (30)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name Provider Purpose Maximum Storage Duration Type
_fbp [x7] Meta Platforms, Inc. Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP Cookie
_gcl_au [x7] Google Used to measure the efficiency of the website’s advertisement efforts, by collecting data on the conversion rate of the website’s ads across multiple websites. 3 months HTTP Cookie
_gcl_ls Google Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. Persistent HTML Local Storage
_qcses_p-Ux-UJW_yUKDy1 Quantcast Pending Persistent HTML Local Storage
animation maps.railriverroad.co.uk Pending 30 days HTTP Cookie
bcookie LinkedIn Used by the social networking service, LinkedIn, for tracking the use of embedded services. 1 year HTTP Cookie
ck Affectv Collects data on user visits to the website, such as what pages have been accessed. The registered data is used to categorise the user's interest and demographic profiles in terms of resales for targeted marketing. 1 year HTTP Cookie
floor maps.railriverroad.co.uk Pending 30 days HTTP Cookie
icons maps.railriverroad.co.uk Pending 30 days HTTP Cookie
IDE Google Pending 400 days HTTP Cookie
lastExternalReferrer Meta Platforms, Inc. Detects how the user reached the website by registering their last URL-address. Persistent HTML Local Storage
lastExternalReferrerTime Meta Platforms, Inc. Detects how the user reached the website by registering their last URL-address. Persistent HTML Local Storage
lidc LinkedIn Used by the social networking service, LinkedIn, for tracking the use of embedded services. 1 day HTTP Cookie
log/error Meta Platforms, Inc. Used to detect and log potential tracking errors. Session Pixel Tracker
mc Quantcast Collects data on the user's visits to the website, such as what pages have been loaded. The registered data is used for targeted ads. 13 months HTTP Cookie
NID Google Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. 6 months HTTP Cookie
palette maps.railriverroad.co.uk Pending 30 days HTTP Cookie
pt Affectv Collects data on user visits to the website, such as what pages have been accessed. The registered data is used to categorise the user's interest and demographic profiles in terms of resales for targeted marketing. 3 months HTTP Cookie

Unclassified (14)

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Name Provider Purpose Maximum Storage Duration Type
_session_identifier maps.railriverroad.co.uk Pending 30 days HTTP Cookie
algoliasearch-client-js-#.#.#-01234VWXYZ www.networkrail.co.uk Pending Persistent HTML Local Storage
filters maps.railriverroad.co.uk Pending 30 days HTTP Cookie
gpuInfo ads.nextdoor.com Pending Persistent HTML Local Storage
hasMapTourBeenDisplayed maps.railriverroad.co.uk Pending 30 days HTTP Cookie
isGoodmaps maps.railriverroad.co.uk Pending 30 days HTTP Cookie
layer maps.railriverroad.co.uk Pending 30 days HTTP Cookie
logo maps.railriverroad.co.uk Pending 30 days HTTP Cookie
ndp_session_id [x4] ads.nextdoor.com Pending 1 month HTTP Cookie
ndp_settings ads.nextdoor.com Pending Session HTML Local Storage
ndp_settings_expiry ads.nextdoor.com Pending Session HTML Local Storage

Change your cookie settings

You can change your cookie preferences at any time by clicking on the ‘change your consent’ or ‘withdraw your consent’ links in the ‘cookies we use’ section on this page.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit aboutcookies.org or All about cookies.org websites.

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit Google Tools website.

Contact us

Network Rail are the data controller for the purpose of data protection law. If you have any questions, comments and requests regarding data protection matters are welcomed and should be addressed to the Data Protection Officer.

By email: data.protection@networkrail.co.uk

By Post: Data Protection Officer, Network Rail, The Quadrant, Elder Gate, Milton Keynes, MK9 1EN.

If you have any specific queries about the collection of Cookies please contact us and include your consent ID and the date.

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