Customer Service Advisor
| Dyddiad hysbysebu: | 05 Mehefin 2026 |
|---|---|
| Cyflog: | £12.71 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Gorffennaf 2026 |
| Lleoliad: | Braintree, Essex |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Oak Employment Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Customer Service Representative
Location: Braintree Essex
Job Type: Full Time 9:00am-5:00pm Monday-Friday (Temp to Perm)
Salary: £23,132 per annum
Start Date: ASAP
Own transport essential due to rural location
The Role:
A vacancy has arisen in the client support department where you will be part of a team responsible for daily workflow and supporting client requirements. The ideal candidate will be a confident individual, able to work both alone and as part of a team, with excellent attention to detail, strong communication skills and proficient in computer applications (MS office).
What you’ll do:
· Manage inbound phone calls and emails in a timely professional manner
· General handling of client enquiries and follow up where necessary
· Schedule and process client orders following operational processes and procedures using our inhouse database
· Maintain spreadsheets and inhouse database in relation to job scheduling and client KPI’s
· Communicate with the transport and warehouse teams to execute the delivery and collection of client orders / handling of client queries
· Responsible for the accurate completion and filing of all post-order paperwork
· Scanning of client records and internal paperwork
· Audio typing - update inhouse database from pre-recorded dictations
· General administration related tasks which assist the business operation
· Other duties as directed by management
What we are looking for:
· Eager to Learn, switched-on, and ready to absorb all the training provided
· Someone looking to settle into a long-term role
· Excellent verbal & written communication
· Strong organisational skills and resilience under pressure
· Strong IT skills (Outlook, Word, Excel)
What we offer:
· Salary of £23,132 per annum
· 23 days holiday (rising to 25 with service) plus bank holidays
· Continuous training and support
· Company pension
· Onsite parking
· Casual dress
"The team at Oak Employment Ltd has over 20 years of experience supplying staff throughout East Anglia.
"All job details are accurate at the time of posting but may be subject to change.
"To view a full list of our current vacancies, please visit our website."
Location: Braintree Essex
Job Type: Full Time 9:00am-5:00pm Monday-Friday (Temp to Perm)
Salary: £23,132 per annum
Start Date: ASAP
Own transport essential due to rural location
The Role:
A vacancy has arisen in the client support department where you will be part of a team responsible for daily workflow and supporting client requirements. The ideal candidate will be a confident individual, able to work both alone and as part of a team, with excellent attention to detail, strong communication skills and proficient in computer applications (MS office).
What you’ll do:
· Manage inbound phone calls and emails in a timely professional manner
· General handling of client enquiries and follow up where necessary
· Schedule and process client orders following operational processes and procedures using our inhouse database
· Maintain spreadsheets and inhouse database in relation to job scheduling and client KPI’s
· Communicate with the transport and warehouse teams to execute the delivery and collection of client orders / handling of client queries
· Responsible for the accurate completion and filing of all post-order paperwork
· Scanning of client records and internal paperwork
· Audio typing - update inhouse database from pre-recorded dictations
· General administration related tasks which assist the business operation
· Other duties as directed by management
What we are looking for:
· Eager to Learn, switched-on, and ready to absorb all the training provided
· Someone looking to settle into a long-term role
· Excellent verbal & written communication
· Strong organisational skills and resilience under pressure
· Strong IT skills (Outlook, Word, Excel)
What we offer:
· Salary of £23,132 per annum
· 23 days holiday (rising to 25 with service) plus bank holidays
· Continuous training and support
· Company pension
· Onsite parking
· Casual dress
"The team at Oak Employment Ltd has over 20 years of experience supplying staff throughout East Anglia.
"All job details are accurate at the time of posting but may be subject to change.
"To view a full list of our current vacancies, please visit our website."