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From Monday 1 April 2019, the UK Rail industry introduced a new, more detailed and precise set of measures to better understand how timely our trains are – from station to station, and from minute to minute.
The measures reflect that good performance needs to be delivered throughout the whole journey and that every minute matters for passengers.
The figures below illustrate these new measures using data from the most recent period – quantifying how punctually trains are reaching stations, from ‘early’ through to ‘30 minutes after’ the timetable.
The percentage of recorded station stops where the train arrived less than one minute later than its advertised time. View the bar graphs below to see figures for the last four weeks and last 12 months.
The percentage of services that were ‘cancelled’. ‘Half a cancellation’ is when a train fails to stop at one or more of its station stops. ‘A full cancellation’ is when a train completes less than 50% of its planned journey. View the bar graphs below to see figures for the last four weeks and last 12 months.
Last 4 weeks: 3 May 2026 – 30 May 2026
Number of recorded stations stops – 6,610,868
Passenger Trains Planned – 543,931
New industry measure – train punctuality at station stops 2026/27 (period 2)
Last 12 Months – 25 May 2025 – 30 May 2026
Number of recorded stations stops – 87,259,163
Passenger Trains Planned – 7,393,677
New industry measure – train punctuality at station stops – MAA as at 2026/27 (period 2)
This chart below shows who was responsible for passenger train delays of 3 minutes or more.
For regulatory reasons, Network Rail is assigned responsibility for delays caused by external factors such as weather, trespass, vandalism, cable theft and fatalities.
Please note, due to the way this data is rounded the total delay responsibility figure can sometimes total 99.9%. This is a system generated figure so cannot be altered.
Exceptional weather conditions beyond our infrastructure design including temperatures below -5°C or above 30°C, storm winds which cause physical damage e.g. gusts of more than 65mph, snow of depth greater than 15cm or rainfall greater than 150mm in a 24 hour period. For regulatory reasons, delays caused by extreme weather are attributed to Network Rail.
These are issues which could have been prevented such as operational issues, damage to or failure of the infrastructure of the railway such as tracks, signalling or points, including where bad, but not extreme, weather causes delays to the rail network.
These are issues which Network Rail couldn’t have foreseen, such as vehicles hitting bridges and trespassers on the line.
Issues which the train company couldn’t have foreseen such as passenger action or illness on trains, damage to trains by road vehicles or the forced closure of a station they manage.
Issues which the train company could have prevented such as defective trains or a lack of train staff.
One train company having their services delayed by the actions of another train company such as a delayed train from one company causing other trains to be delayed.
Train companies having their services delayed because of the actions of a freight train on the network.
