How meeting real business leaders on an SME safari in Manchester challenged our “common sense” narratives about what businesses think and do.
How DBT lead with a human-centred approach to upgrade its staff onto Windows 11.
At DBT, our research projects are based on ethical and methodologically sound foundations. We ensure that our participants are incentivised for their time and the expertise they share with us. In this blog, we share about balancing different kind of incentives for ethical user research.
How cyber awareness is about transforming DBT's culture, not just ticking boxes.
How DBT's Employee Experience team combined user research, design and delivery expertise to improve the department's intranet.
When it comes to digital change - the Department for Business and Trade (DBT) is making our people the priority.
How DBT's Export Support Chatbot will supply small businesses with the knowledge they need to export.
Some of the insights and opportunities we uncovered that are critical to how we use data at DBT.
As use of generative AI grows, so does the opportunity to meet businesses’ quests for information. Only if DBT’s online content is designed to meet users’ needs.
This article highlights key themes, challenges and opportunities around data governance and security from our recent cross-governmental discovery work.
How DBT created it's first public-facing online tool to help businesses find funding opportunities.
Check our latest job opportunities in development, data, user-centred design, product and delivery.