Complaint against Anglian Water Services Limited regarding GSS payments

 

Case reference: OFW-063318

Summary of case

We are investigating a request for determination relating to GSS compensation following a supply interruption in July 2025.

Date opened

May 2026

Relevant powers

Water Supply and Sewerage Services (Customer Service Standards) Regulations 2008

Process

We have opened the case after carrying out a preliminary assessment and we will be contacting both parties for any further information required.

Enquiries

If you have a query, please contact: [email protected]