If you are a business, charity or public sector organisation in England, you may be able to choose the retailer for your water or sewerage services.
You could also also choose your water retailer if you are in Wales and use more than 50 million litres of water a year.
Why switch your retailer?
With a choice of water retailers, you may benefit from:
- better standards of service
- tailored service offerings
- advice on saving water
- lower prices
- you will still benefit from the same water quality.
Find out more about the business retail market and the available options for switching your water retailer at open-water.org.uk.
If you have a large or new site, you could also benefit from choosing a new appointee
Could you benefit from becoming a self-supplier?
If you are eligible, you may also be able to become a self-supply licencee. Self-supply is where a customer buys water supply and wastewater services from the water company and provides their own retail services.