Bury St Edmunds Train Station Map
Address:
Bury St Edmunds stationStation Hill
Bury St Edmunds
Suffolk
IP32 6AD
Ticket office:
None available- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Wifi
- Seated area available
Bury St Edmunds Live Departures & Arrivals
Bury St Edmunds Train Station Information
General information
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Greater Anglia |
Ticket buying and collection
| Ticket office opening times | No |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Penalty fares | LE |
| Top up Smartcards here | Yes |
Passenger services
| Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | |
| Lost property |
|
Station facilities
| Seated area | Yes |
|---|---|
| Waiting room | The waiting room is located in the station building and can be accessed from under the canopy on Platform 2 (for trains towards Stowmarket and Ipswich).
|
| Station buffet | Coffeelink Self-service vending machine providing cold drinks and snacks |
| Toilets | The male, female, and accessible toilets are located in the station building and are accessed from Platform 2 (for trains towards Stowmarket and Ipswich). The accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times: Monday - Friday 05:45 - 20:30Saturday 06:50 - 20:30Sunday 08:15 - 19:45
|
| Baby changing facilities | No |
| Wifi | |
| Post box | Yes |
Accessibility
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. 0800 028 28 78 08:00 - 20:00
|
|---|---|
| Staff help | Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
|
| Induction loop available | Yes |
| Ticket machine | Yes |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National Key toilets available | Yes |
| Step free access | This station has step-free access to both platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is at the Gateline (during staffing hours), or alternatively on the platform. |
| Ticket gates | Bury St Edmunds station has Secure Station Acreditation |
| Impaired mobility set down available | No |
| Wheelchairs | Yes |
Car parking
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 98 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | https://www.ncp.co.uk/find-a-car-park/car-parks/bury-st-edmunds-stn-g-anglia/ |
Bus connections
| Onward travel | Bury St Edmunds is a PlusBus location click (http://www.plusbus.info/sites/default/files/pdfs/Bury St Edmunds.pdf) to see the PlusBus map |
|---|
Cycle storage
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 24 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | There are a total of 24 cycle stands at the station entrance and on both platforms. There is also a Cycle Hub at the recently created northern entrance to the station, providing 52 cycle spaces on a first come, first served basis. As part of the Cycle Hub, there is also a special access-controlled space for 16 cycles, offering additional security. Access to the access-controlled area will be via a SMART Card, which can be purchased for £25 per year here. |
| Cycle storage types |
|
Other transport options
| Rail replacement information | Rail replacement bus services pick up and drop off at the bus stop on the station forecourt. |
|---|
Virtual Tour
Want to check how accessible Bury St Edmunds is for you? Check out our virtual tour.