Chappel & Wakes Colne Train Station Map

Address:

Chappel & Wakes Colne station
Station Road
Chappel
Essex
CO6 2DS

Ticket office:

None available
  • Prepurchase collection
  • Ticket machine
  • Seated area available
Last updated:
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Chappel & Wakes Colne Train Station Information

Staffing level Unstaffed
CCTV Yes
Information systems
  • DepartureScreens
Station operator Greater Anglia
Ticket office opening times
No
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here Yes
Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.
Left luggage
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Yes
Waiting room
No
Station buffet
No
Toilets
No
Baby changing facilities
No
Wifi
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using the Help Point at this station

Assistance meeting point is on the platform, next to the yellow boarding ramp.
Induction loop available Yes
Ticket machine
Yes
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster
National Key toilets available
No
Step free access

This station has step free access to the single platform for trains towards both Marks Tey and Sudbury. However, visitors to the Museum should be aware that there is no step free access between the operational platform and the museum. For access arrangements to the museum please contact them directly on 01206 242524.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.
Ticket gates
No
Impaired mobility set down available
No
No car park information available.
No bus information available.
Cycle storage available Yes
Cycle storage spaces 4
Cycle storage sheltered No
Cycle storage CCTV No
Cycle storage location

There are two cycle stands on the single platform, beyond the steps to the footbridge and just next to the large, fixed sign that advises customers to 'alight here for the East Anglian Railway Museum'.
Cycle storage types
  • Stands
Rail replacement information

Rail replacement bus services pick up and drop off at the bus stop just outside the entrance to the station car park.