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The lifts are out of order at Broxbourne station.

Broxbourne Train Station Map

Address:

Broxbourne station
Station Approach
Broxbourne
Hertfordshire
EN10 7AW

Ticket office:

Monday to Friday: 06:15 - 20:15
Saturday: 07:15 - 18:45
Sunday: 08:15 - 17:45
  • Ticket office
  • Step-free access
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Taxi-rank
  • Wifi
  • Seated area available
* This information is updated every few minutes and is provided as a guide only - we are unable to guarantee a space will still be available when you arrive at the station.
Last updated:
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Broxbourne Train Station Information

Staffing level Full time
CCTV Yes
Information systems
  • DepartureScreens
  • Announcements
Station operator Greater Anglia
Ticket office opening times
  • Monday to Friday: 06:15 - 20:15
  • Saturday: 07:15 - 18:45
  • Sunday: 08:15 - 17:45
Pre-purchase collection Yes
Ticket machine Yes
Top up Oyster cards here Yes
Smartcards issued here Yes
Validate Smartcards here Yes
Smartcards information

Tickets can be collected on Smartcard at this station
Penalty fares LE
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.
Left luggage
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Yes
Waiting room

On the over bridge
Station buffet

Cold drinks vending machine Food vending machine.

There is a café located on the bridge at this station.

Toilets

Toilets including accessible (radar key) toilets are located on the over bridge and open during staffing hours.
Baby changing facilities
No
Wifi
Yes
Shops

Passport Photo Booth
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Station staff can provide help and advice on ticket purchase, assistance to and from the platforms and boarding / alighting and with a ramp. Booking is recommended but turn up and go available.
Induction loop available Yes
Ticket machine
Yes
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster
National Key toilets available
Yes
Step free access

This station has step free access to all platforms via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.
Ticket gates

-
Impaired mobility set down available
No
Wheelchairs
Yes

Broxbourne Station Car Park

Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 669
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £7.50
  • Per hour: £1.20
  • Daily: £7.50
  • Weekly: £30.00
  • Monthly: £108.00
  • Three monthly: £292.00
  • Annual: £1,050.00
Car park 1 contact details

http://www.ncp.co.uk
Car park 2 Premium Bay
Car park 2 operator National Car Parks Ltd
Car park 2 spaces 5
Car park 2 opening times
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 2 charges
  • Annual: £2,047.00
Car park 2 contact details

0345 050 7080

https://www.nationalrail.co.uk/
Onward travel

Hertfordshire buses operate from outside the station. Broxbourne is a PlusBus location click here to see the PlusBus map
Cycle storage available Yes
Cycle storage spaces 52
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Station forecourt and behind the station building
Cycle storage information

40 2-tier rack spaces and 20 other spaces
Cycle storage types
  • Racks
Rail replacement information

Substitute bus services stop on the station forecourt
Taxi rank

Taxi rank at station front

Virtual Tour

Want to check how accessible Broxbourne station is for you? Check out our virtual tour.