London Liverpool Street Train Station Map

Address:

London Liverpool Street station
Bishopsgate
London
Greater London
EC2M 7PY

Ticket office:

Monday: 03:10 - 01:00
Tuesday to Thursday: 04:00 - 01:00
Friday to Sunday: 03:40 - 01:00

Alongside Platform 10, next to the customer's lounge and Network Rail reception.


  • Ticket office
  • Step-free access
  • Prepurchase collection
  • Ticket machine
  • Toilets
  • Taxi-rank
  • Wifi
  • Seated area available
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London Liverpool Street Train Station Information

Staffing level Full time
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator NR
Ticket office opening times

Located on the main concourse

Alongside Platform 10, next to the customer's lounge and Network Rail reception.

  • Monday: 03:10 - 01:00
  • Tuesday to Thursday: 04:00 - 01:00
  • Friday to Sunday: 03:40 - 01:00
Pre-purchase collection Yes
Ticket machine Yes
Top up Oyster cards here Yes
Smartcards issued here Yes
Validate Smartcards here Yes
Smartcards information

Tickets can be collected onto Greater Anglia smartcards at this station.

Travel card Zone 1
Penalty fares NR
Left luggage
  • Monday to Sunday and All bank holidays: 07:00 - 23:00
Lost property
  • Monday to Sunday and All bank holidays: 07:00 - 23:00
First class lounge opening times

There is no First Class Lounge at London Liverpool Street station

  • Monday to Sunday: 07:00 - 20:00
Seated area

Mutiple seating areas across the station.

Waiting room

The Customer lounge is located next to the ticket office.

  • Monday to Friday: 07:00 - 21:00
  • Weekend and All bank holidays: 09:00 - 21:00
Station buffet

See the Station Retail Directory for London Liverpool Street station on Network Rail's website.

Toilets

The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.

Baby changing facilities
Yes
Wifi
Post box

Outside the station

Tourist information
Yes
ATM machine

Located on concourse

Bureau de change
Yes
Shops

See the Station Retail Directory for London Liverpool Street station on Network Rail's website.

Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

https://www.nationalrail.co.uk/

  • Monday to Sunday: 08:00 - 20:00
Staff help

This station is staffed 24/7 with staff avalible to help during all opening hours.

We have a large team of staff who can support customers across the whole station.

  • Monday to Sunday and All bank holidays: 24 hours
Induction loop available Yes
Ticket machine
Yes
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information

Taxis are available outside the station on Liverpool Street. From concourse level to Liverpool Street is accessible via the lift on the main concourse.

National Key toilets available

Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.

Step free access

Step-free access to all National Rail platforms. There are lifts and escalators available to get to the Liverpool Street bus station and shops.

Note: No step free access to London Underground - Central Line, westbound Metropolitan, Hammersmith & City Line and the Circle Line.

Ticket gates

There are ticket gates to all platforms. There are wide access gates available at all platforms.

Impaired mobility set down available

Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.

Wheelchairs
Yes
No car park information available.
Onward travel

Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found here

Cycle storage available Yes
Cycle storage spaces 233
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance

Cycle storage information

Some bike stands are covered by CCTV.

Cycle storage types
  • Stands
Cycle hire

Cycle hire is avalible near by on Brushfield Street and Wormwood Street.

Rail replacement information

Rail replacement bus services do sometimes operate from this station during engineering works. Speak to station staff on the day regarding the pick up location for these services.

Taxi rank

Taxis are available outside the Station on Liverpool Street. From concourse level to Liverpool street is accessible via the lift on the main concourse.

Metro services

Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines.

Airport

There are direct train services to Stansted Airport, Southend Airport and Heathrow Airport from London Liverpool Street Station.

Port

Train services available to Harwich International