Search your upcoming trip in the journey checker above to see any updates to your service.
Sign up to JourneyCheck Alerts and never be caught off guard by disruption again. Simply select the routes you wish to be alerted on and receive updates if the service changes (for better or worse).
Take a look at our engineering calendar to find out if your upcoming journey may be impacted by planned engineering works.
The tool contains any improvements impacting our services in the next 12 weeks.
Hot weather is expected across the UK from Monday, 22 June which may affect some train services and the comfort of your journey.
There are no planned changes to our timetable in reaction to the weather as it currently stands. However, high temperatures can impact the railway and short-notice changes, including service alterations or cancellations, may be required.
We strongly recommend you check your journey before you travel, including any connections with other operators as they may have introduced amended timetables.
Please carry water with you while travelling on the network and wait for your train in the shade or a station waiting room if available.
If you feel unwell at the station, please speak to staff for help and avoid boarding the train. If you start to feel unwell on a train, please speak to one of our onboard team.
For further information, you can WhatsApp us on 07812 223 336, message us on X @TPEAssist, or give our Customer Relations team a call on 0345 600 1671.
Travel Easements
If you hold a ticket for travel on Tuesday 23 June, Wednesday 24 June or Thursday 25 June, you can use it instead to travel on Friday 26 June. This will be at no extra cost to you and you will not need to change your ticket.
You can also use your ticket to travel earlier in the day on 23, 24 and 25 June - we recommend doing so before 12:00 midday when the temperatures are likely to be slightly cooler.
If you decide not to travel on 23, 24 or 25 June, you can claim a full refund with no admin fee charged. You can apply for a refund via the retailer you originally purchased your ticket from.
LNER - if you are travelling with an LNER ticket and have replanned your journey between Tuesday 23 June and Friday 26 June, you can use your ticket on connecting TransPennine Express services at no extra cost.
The thoughts of all of us at TransPennine Express (TPE) are with the customers and our railway colleagues impacted by the incident on East Midlands Railway on Friday 19 June.
Customers with EMR tickets can use any TPE service to travel towards their destination until the end of service on Sunday 28 June.
We know cancellations can be frustrating, and often it can leave you feeling unsure of what your options are. The information below will help you get you on your way, as easily and quickly as possible.