Personalised registrations

Looking to the future: DVLA’s strategic and business plans

Posted by: , Posted on: - Categories: Contact Centre, Customer research and insight, Defence, Driver licensing, Drivers medical, DVLA Business Services, DVLA fees, Enforcement, Features, Personalised registrations, Statutory Off Road Notification, Vehicle registration, Vehicle tax

We’ve just published our 3-year strategic plan and this year’s business plan, so it’s a good time to take stock of what we’ve done – and what’s to come.

Rohan Gye in his new role as DVLA's Vehicle Service manager

Posted by: , Posted on: - Categories: Abolition of the tax disc, Enforcement, Features, Personalised registrations, Statutory Off Road Notification, Vehicle registration, Vehicle tax

How we design and deliver our services is changing. Rohan Gye, DVLA’s Vehicle Service manager tells us about his role As one of DVLA’s Service Managers Rohan, can you tell me about your responsibilities? I’m responsible for all DVLA’s vehicle …