We work in partnership with rail organisations, cross-industry working groups, and universities to conduct research into improving access to welfare facilities and regularly publish findings.

Freight welfare facilities trial

 

A trial, which is currently under way, to develop and implement an industry-wide model to improve access to welfare facilities, with an initial emphasis on improvements in the freight sector. 

 

Use the documents below to participate in the trial. They have been designed primarily for freight train drivers but are open to all rail staff operating along the East Coast and East Midlands routes.

• Provision of welfare facilities briefing note 
• Directory of accessible toilet facilities on the East Coast and East Midlands routes

The directory of welfare facilities will be updated regularly as new locations become known. Refer to the provided link for the most up-to-date information.

Kindly ensure that this directory is shared only with fellow railway colleagues.

Feedback

Users

Users of welfare facilities are requested to submit feedback two or three times per month by completing the users of welfare facilities feedback form.

Providers

Providers of welfare facilities are requested to submit feedback every two weeks by completing the providers of welfare facilities feedback form.