This year marks a significant milestone - 20 years since the Freedom of Information (FOI) Act came into force. For two decades, this legislation has empowered people to ask questions, seek transparency and hold public bodies to account on the issues that matter most to them.
As the regulator, one of our core responsibilities is to ensure that public organisations are meeting their legal obligations. As part of this we’ve taken a closer look at how one vital part of the public sector - NHS trusts in England - are performing when it comes to FOI compliance.
Our deep dive involved analysing data from 31 NHS trusts and visiting eight to hear directly from staff. We found compliance rates varied widely, from 10% to 100%, with smaller trusts generally performing better. Common challenges included rising request volumes, limited resources, and concerns around releasing sensitive IT information. The data indicates that only around 0.4% of FOI requests received by NHS trusts in England result in a complaint being dealt with by the ICO – suggesting that on the whole, NHS trusts are doing pretty well.
What can you take from this work? We'd encourage all practitioners to put thorough FOI processes in place, build networks of FOI champions, and publish frequently requested data.
Looking forward, in response to this insight we’re developing targeted support. This includes guidance on IT disclosures and sector-specific resources.
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