We fined Birthlink £18,000 after it unlawfully destroyed thousands of personal records, including birth certificates and letters, to free up filing cabinet space.
In total around 4,800 records were destroyed and some of these records were irreplaceable. Birthlink admitted it lacked proper data protection training at the time.
Personal data is not just paperwork—it’s deeply personal. We took action to hold Birthlink accountable and remind all organisations: mishandling sensitive information has serious consequences.
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