Innovation in local government is about improving the lives of the people in our
communities. Browse through our case studies to see the many innovative programmes councils are involved
in.
Wigan Council has implemented a multi channel, highly visual engagement strategy to increase awareness and take up of Family Hub services. This includes large scale distribution of QR coded information cards, a new digital booking system, and community engagement with branding development.
Dudley Council, in partnership with BookTrust, is embedding the Bookstart programme across its Family Hub network to strengthen early language, literacy and school readiness. The programme is coordinated by Dudley Libraries, who have built networks across the region to identify the most effective routes to reach families most in need.
This case study outlines how Leicester City Council – including the Library Service and Family Hubs teams – are working together using BookTrust resources to promote early reading among families facing barriers to support.
Overview
Redcar and Cleveland were experiencing discharge delays across the local system, and intermediate care bedded provision was not leading to return home as frequently as would be expected.
Action
Best Start Family Hub – Tudor Way is a key part of Worcestershire’s Best Start in Life Family Hubs programme, providing accessible, coordinated support for families with children aged 0–19 (or up to 25 for young people with SEND). Located in the Dines Green area of Worcester, the hub offers a welcoming, non stigmatising space where families can access help early, develop skills and confidence, and connect with services in their local community.