Cookies Policy

 

Purpose

This Cookie Policy explains how Lantra uses cookies and similar technologies on its website, what they are used for, and how you can manage your preferences.

This policy should be read alongside Lantra’s Privacy Notice, which explains how we process personal data more generally.

Lantra is committed to using cookies in a lawful, transparent and fair way, in accordance with:

  • UK Data Access Act 2025 (DUAA)
  • UK General Data Protection Regulation (UK GDPR)
  • Privacy and Electronic Communications Regulations (PECR).

 

What Are Cookies?

Cookies are small text files placed on your computer, tablet or mobile device when you visit a website. Cookies help websites function properly, improve user experience, and provide information about how the website is used.

Some cookies are essential for the website to work, while others are optional and require your consent.

How We Use Cookies

Lantra uses cookies for the following purposes:

  • To ensure the website functions securely and correctly
  • To remember your cookie preferences
  • To understand how visitors use our website and improve its performance
  • To embed and display third-party content (such as videos), where you choose to allow this

Lantra does not use cookies to profile users for advertising or behavioural targeting.

Cookie Categories and Consent

Cookies used on this website fall into the categories below.

  1. a) Strictly necessary cookies

These cookies are essential for the website to function properly and securely. They cannot be switched off because they are required to:

  • Maintain website security
  • Prevent fraudulent or automated access
  • Remember essential settings (such as cookie preferences)

These cookies do not require consent under PECR.

  1. b) Analytics (performance) cookies

These cookies help us understand how visitors use our website, such as:

  • Which pages are visited most often
  • How visitors move around the site
  • Whether users encounter errors

We use tools such as Google Analytics for this purpose.

Analytics cookies are only used if you actively choose to accept them.
If you do not consent, these cookies will not be placed on your device.

  1. c) Functional third-party cookies

Some pages may include content provided by third parties (for example, embedded videos). These providers may set cookies on your device when you interact with their content.

These cookies are only used if you actively choose to accept them.

No Nudging or Implied Consent

Lantra does not use:

  • Pre-ticked boxes
  • “Accept all” buttons without an equal “Reject all” option
  • Language designed to pressure or steer you into consenting

You are given a free and genuine choice to accept or reject non-essential cookies.

Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie preference tool that allows you to:

  • Accept all cookies
  • Reject all non-essential cookies
  • Choose which categories of cookies you wish to allow

You can change your cookie preferences at any time by using the cookie settings link on our website.

Withdrawing consent is as easy as giving consent, in line with UK GDPR requirements.

Managing Your Cookie Preferences

Strictly necessary cookies:

 

Cookie Provider Purpose Duration
_GRECAPTCHA Google Protects the website from automated abuse and fraud Up to 6 months
.AspNetCore.Antiforgery Lantra Prevents cross-site request forgery (CSRF) attacks Session
.AspNetCore.Mvc.CookieTempDataProvider Lantra Enables core website functionality Session

 

Analytics cookies (used only with consent):

 

Cookie Provider Purpose Duration
_ga Google Analytics Distinguishes users for analytics reporting Up to 14 months
_gid Google Analytics Tracks page views 24 hours
ga* Google Analytics Maintains session state Up to 14 months

 

Analytics cookies process pseudonymous data and are treated as personal data under UK GDPR. Functional third-party cookies (used only with consent):

 

Cookie Provider Purpose Duration
hjSession* Hotjar Website usage insights and user experience improvement Session / up to 1 year
VISITOR_PRIVACY_METADATA YouTube Stores video consent preferences Up to 6 months
.AspNetCore.Mvc.CookieTempDataProvider Lantra Enables core website functionality Session

Third-Party Providers and International Transfers

Some cookies involve third-party providers such as Google, Hotjar and YouTube. These providers may process data outside the UK.

Where this occurs, Lantra ensures that:

  • Appropriate international transfer safeguards are in place
  • Access to data is controlled and limited
  • Oversight and accountability arrangements are maintained

This approach aligns with UK GDPR and the UK Data Access Act 2025, which emphasises lawful, proportionate and accountable access to data.

 

Lawful Basis for Cookie Use

Strictly necessary cookies are used based on legitimate interests and necessity for service provision.

Analytics and functional cookies are used only based on your explicit consent, as required by PECR and UK GDPR.

Your Rights

You have the right to:

  • Know how cookies are used
  • Choose which cookies you accept
  • Withdraw consent at any time
  • Access further information through our Privacy Notice

If you have concerns about how cookies are used, you may contact us using the details in our Privacy Notice or raise a complaint with the Information Commissioner’s Office (ICO).

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in law, technology or our practices.