Dealing with problems at school
Discipline and exclusions, bullying, illness, complaining about a school, appealing an exam result and advice for schools on drug issues.
Services
-
Request a replacement exam certificate or a certified statement of results if you've lost your original - check the list of old exam boards if your board no longer exists
-
Complain about a school - complaints process, when to complain to the Department for Education, the Education Funding Agency or Ofsted.
-
Schools can sanction pupils or exclude them - find out what schools are allowed to do, like search pupils for knives or drugs
-
Bullying at school and the law - what your school and the police must do about bullying and how you should report it
-
Schools are responsible for your child's safety while they're at school or on a school trip