> ### CIVIL PROCEDURE PRE-ACTION PROTOCOLS

> ### CLINICAL NEGLIGENCE PROTOCOL

> ### CONTENTS

> Executive Summary
> 1. | Why this Protocol ?
> 2. | The Aims and Objectives
> 3. | The Protocol (a) Best Practice Commitments (b) Steps
> 4. | Experts
> 5. | Alternative approaches to resolving disputes
> ANNEXES
> A | Illustrative Flowchart (PDF)
> B | Medical Records Protocol
> C | Templates - Letters of claim and response
> D | Lord Woolf 's recommendations on Medical Negligence and Protocols in his Access to Justice final report 1996
> E | How to contact the Forum and the Lord Chancellor's Department

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