CPR web questionnaire The LCD CPR site has been up and running for nearly two years (how time creeps up on one) and we're looking to see if we can improve the electronic delivery of Civil Procedure Rules. In order to help us deliver the services that will be most useful to you, I'd be most grateful if you could spare a few minutes to complete this questionnaire. Copies of your completed (anonymously should you wish) questionnaire will be sent to our publishers The Stationery Office (for collation) and to me (for interest). Your e-mail address will not be filed. Indeed, please feel free to miss out any question you wish, but obviously the fuller your answers the more useful the questionnaire will be to us. Mike Wicksteed LCD Web Editor 31 October 2000 Personal details/Customer Information If you want to participate in further research please fill in your details
| Name: |
| Company Address: |
| Telephone Number: |
| Fax Number: |
| E-mail address: |
General
1. | Job Title: |
2. | Company Name: |
3. | I have been using the LCD CPR website since:
4. | Which sections do you visit and how often?:
| Daily | Weekly | Monthly | Never
Updates |  |  |  |
Current Versions |  |  |  |
Commentary |  |  |  |
Link to Court Service website for Forms |  |  |  |
5. | Do you use other CPR websites? If so, which ones?:
6. | How interested would you be in the following new services?:
| Very Interested | Quite Interested | Not Interested
E-mail alerts informing users of new content |  |  |
An amendment tracking service, enabling users to refer to previous versions of the Rules |  |  |
Interactive forms on the website |  |  |
7. | Are there any other features or services you would like to see on the CPR website?:
Updates
8. | How often would you like to see the CPR website updated?:
9. | Do you find that the actual changes are sufficiently well identified in each update?:
| If "no" how do you suggest we improve this?
10. | How do you find out about changes on the CPR website?:
| If you chose the last option, by which service did you find these changes?
Forms
11. | Do you fill the CPR forms electronically using.....:
12. | The forms are currently in PDF format. Would an alternate format be better for you?:
| Please state an alternative format
Technical
13. | Which browser and version do you use to view the CPR website?:
14. | Which format(s) do you.....:
| Use the most | Prefer
Word - Update only |  |
Word - Consolidated |  |
HTML - Update only |  |
HTML - Consolidated |  |
PDF - Update only |  |
PDF - Consolidated |  |
15. | Do you download information from the website to your own computer or view online?:
16. | How much do you regularly download to your own computer from the website?:
17. | How much do you print off?:
18. | How frequently do you print off information?:
Zip Files
19. | Do you use the zip option?:
20. | If the newly amended files only were offered in a zip option at each update would you use it?:
21. | Would you have use for a Word 6 zip version of all 54 Parts in a single file?:
Printed & CD-ROM Versions
22. | Have you purchased a printed version of Civil Procedure Rules?:
| If "yes", from which publisher?
| If "no", why not?
23. | If you subscribe to the print and CD version of Civil Procedure Rules, do you find the CD useful?:
| Any comments about the CD?
Follow up
| To further develop our understanding of your needs we would like to follow up on some of the key responses provided by our customers.
24. | Would you be prepared to provide us with more of your views?:
Improvements
24. | If there was only one thing we could improve on our site, what would make the biggest difference to you?:
25. | We'd welcome any other comments you may have about the website: