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Get support by phone, email or online referral

We’re here to help

If you need welfare support, advice or guidance, you can contact MoD Veterans Services by phone, email or online referral.

You can discuss your circumstances and, where appropriate, we’ll connect you with a dedicated case manager for personalised support.

Speak to us

Veteran support call centre staff, showing how you can contact VALOUR by phone or email.

Call our support team:

0808 1914 218

(Option 6 for Veterans Services)

If you’re in Northern Ireland:

07387 050 564

We’re open 8pm to 4pm, Monday to Friday

Email us

Email symbol, showing how you can contact VALOUR by email.

If you’re in Northern Ireland:

Make an online referral

Referral form icon, showing how you can contact VALOUR by online referral.

If you or someone close to you has significant needs, you can make an online referral.

We’ll carry out a needs assessment and a caseworker will be assigned to provide one-to-one support if this is the best option.

You don’t have to manage this alone

Getting in touch is a simple first step. Whether you have a specific question or need help understanding what support is available, our team is here to listen and guide you.

We recognise the unique experiences of service life and will take the time to understand your situation, without pressure or expectation. You do not need to be in crisis or know exactly what support you need – that’s what we’re here for.

Family members, including those who are bereaved, are also welcome to reach out.