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Guidance

Report packaging data

Sign in or create an account so that your organisation can report packaging data and meet its obligations under extended producer responsibility (EPR) for packaging.

Under EPR for packaging, organisations that supply or import packaging or packaged goods may need to report their packaging data. To do this, you need to create an account on the ‘Report packaging data’ service.

Compliance schemes also need to create an account.

What you can do in your account

You can use your account to:

  • register with the environmental regulators if you choose to register directly

  • tell the regulators if you choose to register through a compliance scheme

  • report packaging data

  • report a change in your organisation details

If you’re a large producer you can also:

  • check your recycling obligations

  • accept the packaging waste recycling notes (PRNs) and packaging waste export recycling notes (PERNs) that you’ve acquired

  • find out how much your waste disposal fee is each year

Learn more about creating an account and registering.

Sign in or create an account

Start now

Get help to report packaging data

Contact the helpdesk if you need help with this service or have a question about it.

Telephone: 0300 060 0002

Email: EPRCustomerService@defra.gov.uk

Privacy and data protection

Read the privacy policy for information about how Defra will manage and process your data.

Tell us what you think

You can give feedback about this guidance – let us know if anything is unclear or incorrect.

Updates to this page

Published 16 August 2023
Last updated 19 August 2026 Show all updates
  1. Guidance updated to improve clarity and usability. Added information about what you can do in your account. Information about who can create an account, and getting approval to submit data, has moved to other guidance pages.

  2. Reinstating links to the sign in or create an account page following a planned outage for updates.

  3. Adding information about planned service outage for update and redeployment on 27 February.

  4. The report packaging data service was down for maintenance. It is now available again.

  5. Report packaging data is being updated. It will be down between 7am and 3pm on 7 August 2024. This update temporarily removes the 'start' button.

  6. First published.

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