Have you lost your documents but need to tax your vehicle? We’ve got you covered! You can now apply for a new log book and tax at the same time. Rachel Sargeant, Senior Customer Product and Services Manager, explains how this service update will save you time.
Although we’re in the run up to the Christmas break, our testing schedule hasn’t let up! In my last blog I talked about our intention to conduct a dedicated assisted...
Following on from July’s SPRINT Alpha (which celebrated the best in digital and showcased the work being done around the UK to make services digital by default) this month’s Sprint...
Standing on a stage, lights dimmed except for the high-powered spotlight shining in my eyes. A room of 500 industry experts in web design, analytics and research all waiting to...
This past Monday, after a four and half hour drive from Swansea to Liverpool, we found ourselves checking into a hotel about 50 feet from the Echo Arena where, interestingly,...
DVLA recently held a ‘Let’s get digital’ event in partnership with Swansea City Council’s Lifelong Learning Team which saw over 50 people attend. The aim of the event was to...
...tweets promoting the survey to co-inside with Rohan’s presentation, even better if we could get it to appear in our Twitter feed when he reached that slide in his presentation....
We heard a few weeks ago from Jamie Trollope as he told us about how the digital services teams here at DVLA are really putting the customer at the heart...
Having worked on the Integrated Enquiry Platform (IEP) project since the start of 2013 I would like to take this opportunity to pen this blog so that I can share...
Up until a year ago I would have said that for me it was a bit of mystery, but with Agile you learn very quickly... or get left behind! Here...
As we get closer to the Beta phase of the 'view my driving record' service, our insight activities are gathering pace. September was another busy month of testing with the...