Services Week 2026 Wrap Up
This year's Services Week saw an incredible 4,000 attendees across 80 sessions, delivered by over 30 different government departments. We reflect on the event's success and how to stay connected to the community.
This year's Services Week saw an incredible 4,000 attendees across 80 sessions, delivered by over 30 different government departments. We reflect on the event's success and how to stay connected to the community.
CustomerFirst, a new unit in the Government Digital Service, is working with the Driver and Vehicle Licensing Agency (DVLA) to explore improvements to the end-to-end customer journey for the Drivers Medical service, while continuing to prioritise road safety and accessibility for everyone who needs them.
Services Week 2026 will run from 29 June to 3 July. Learn about this year's theme and how to get involved.
CustomerFirst is a new unit in GDS, set up to explore fresh ways of working in government and modernise public services. The unit launched in January 2026. This blog post shares insight into the work so far and plans for the 2 years ahead.
This week, we published our roadmap for modern digital government, setting out how teams across government are transforming public services through joined‑up platforms, AI adoption, stronger digital infrastructure, investment in talent, smarter funding, and greater transparency.
Find out how we’re breaking down digital barriers to help everyone benefit from public services, wherever they are.
GDS Local is a new unit within the Government Digital Service (GDS) that brings central and local government together to improve how digital public services are designed and delivered. Working alongside councils, we’re helping create services shaped around real lives—easier to use, better connected and built on proven digital foundations.
Hear from the GDS team, in collaboration with colleagues in NHSE, on the results of their pilot using novel Privacy Enhancing Technologies (PETs) to enable international data collaboration on ultra-rare childhood cancer data.
Our new post highlights our work with the Organisation for Economic Cooperation and Development (OECD), reviewing digital government in the Republic of Korea.
What we've learned about GA4 so far, and how to sign up for access to our data, Data Protection Impact Assessment, and schema.