Sian Goodwin portrait

Sian Goodwin, Senior Content Designer

Adopting a user-centred design approach to our internal content landscape

Posted by: , Posted on: - Categories: Design, Tools and processes, Ways of working
a person seen from the side, working on a laptop in an office

The Content Improvement team in MHCLG focuses on making sure internal content across our platforms is accessible and user-friendly, and meets the needs of all colleagues. By treating content as critical infrastructure rather than just a communications tool, we’re helping our colleagues, and the AI tools they use, work more efficiently.

Designing a user-centred intranet to help our staff work more effectively 

Posted by: , Posted on: - Categories: Design, Tools and processes, Ways of working
a laptop screen showing the new intranet homepage

An intranet is an essential digital platform that connects employees within an organisation, giving them easy access to internal news and resources. Sian, content designer, shares how user-centred design transformed our department's intranet, streamlining communication, knowledge sharing and accessibility to help our UK-wide staff work more productively and efficiently.

Very common tools: what we’ve learnt whilst improving SharePoint

Posted by: , and , Posted on: - Categories: Tools and processes
A graphic with the words: SharePoint, library, website and archive written on it.

The Common Tools as a Service team is responsible for building standardised, reliable and reusable tools and platforms for everyone in MHCLG. They help teams to be more efficient, deliver quickly and reduce operational costs. In this post, they share what they're doing to make SharePoint pages easier to navigate and more accessible.