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GOV.UK Pay at 10: how it started and how it's going

Alan Maddrell - Senior Content Designer for GOV.UK Pay, Government Digital Service and Beth Brown, Lead Product Manager for GOV.UK Pay, Government Digital Service, 2 September 2026 - Digital Service Platforms, Digital, Data and Technology, GOV.UK Pay

10 years ago, GDS launched GOV.UK Pay, one of its flagship platforms used by public sector service teams. To mark this milestone, we look back at an incredible first decade and some exciting developments in store as we begin the next decade.

Supporting devolution through digital, data and AI

Emily Middleton, Director General for Digital Transformation and Christine Bellamy, Director General, Digital Products Group, 1 September 2026 - Digital Devolution, Digital strategy, GDS Local

Across government, there is a growing focus on how powers, funding and decision-making can be exercised closer to the places they impact. We're pleased to be working with Mayoral Strategic Authorities, the Ministry of Housing, Communities and Local Government (MHCLG) and No.10 North through a new Digital Devolution programme, announced on 21 August by the …

Services Week 2026 Wrap Up

Steph Rowe, GDS Senior Events Manager, 24 August 2026 - Digital, Data and Technology, Events, People and skills, Service design

This year's Services Week saw an incredible 4,000 attendees across 80 sessions, delivered by over 30 different government departments. We reflect on the event's success and how to stay connected to the community.

GDS: delivering a better GOV.UK experience for business

Ash Smith, Director GOV.UK & Publishing and Kieran Housden, Director, OnePlatform One Login for Business programme, 6 August 2026 - GDS team

GDS and BIST are supporting UK businesses to operate and grow by collaborating across government to improve online advice and services.

Turning ambition into action in complex systems

Will Genzel, Senior Strategy Advisor, 5 August 2026 - Transformation, Ways of working

Transforming complex public services starts with action, not perfection. Learn how HM Land Registry used rapid testing, evidence and collaboration to improve a citizen service and build momentum for wider change.

Transformation needs deliberately designed teams: here's how we're building them differently

Caitlin Heasman, Talent Consultant, CustomerFirst, 30 July 2026 - People and skills

How talent shapes transformation.

Evolving the Service Standard for the future of public services

Emily Ball, Deputy Director for Service Transformation and Nia Williams, Service Owner, 2 July 2026 - Digital Centre, Service design

We’re evolving the Service Standard from a one-off test into a living standard for modern, end-to-end public services. Here’s how – and how to be involved.

GOV.UK app: One year of easier, faster services in your pocket

Leanne Cummings, Director for GOV.UK Products and Services, 1 July 2026 - GDS team, GOV.UK, GOV.UK app

Today, the GOV.UK app turns one. And, like all first birthdays, it’s a bit of a special moment - a time to celebrate but also reflect and look forward.

Exploration sprints: testing whether a different approach is actually viable

James Herbert, Executive Director, 1 July 2026 - Digital Centre

Could a two-week sprint transform a public service? Discover how CustomerFirst tests ideas, uncovers barriers and builds evidence before major change.

Update from the GDS Responsible AI Advisory Panel

Jeni Tennison, GDS Responsible AI Advisory Panel Chair, Executive Director, Connected by Data, 18 June 2026 - AI

How is government using AI responsibly? Insights, challenges and next steps from the GDS’s Responsible AI Advisory Panel.